Promex Auto LLC

Auto Repair
Hours:
31 Elm Street, Newport NH 03773
(603) 863-2704 Directions

Hours

Monday
8AM - 5PM
Tuesday
8AM - 5PM
Wednesday
8AM - 5PM
Thursday
8AM - 5PM
Friday
8AM - 4PM
Saturday
Closed
Sunday
Closed

About Promex Auto LLC

Promex Auto LLC is a trusted automotive service provider located in Newport, operating since the late '80s and now under new ownership. The business focuses on safety, integrity, and personalized care for vehicles, offering a wide range of services. These include expert auto repair, brake repair, state inspections, tire sales and installation, and more. The team specializes in Subaru and Honda vehicles, ensuring customers receive knowledgeable service. Customers consistently praise Promex for their excellent communication and follow-up after service. Many appreciate the friendly and informative staff who quickly get vehicles serviced without long waits. One customer highlighted how the team helped identify a dangerous issue with their vehicle, demonstrating their commitment to safety. Another customer, needing urgent assistance, found Promex accommodating despite a busy schedule, proving their dedication to customer care. Owners Steve and Kim are recognized for going above and beyond, with Steve personally addressing customer issues, such as redoing a power steering replacement and providing a new battery at no extra charge. This level of service has led to many customers expressing their intention to return for future needs. Overall, Promex Auto LLC is highly recommended for its reliable repairs and outstanding customer service.

Most Recent Reviews

Write a review
  • August 2026
    Have a 2025 Kia NiroPHEV and was looking to get a first oil change and check-up. Getting an appointment was a breeze and communications were prompt and clear. Service was completed at the expected price and car was ready on time. Will continue to use this business.
  • May 2026
    Easy to make an appointment. Cory was very helpful throughout the entire appointment. Explained all of the repair needs, cost and presented estimates for all suggested repairs. No longer changing 3% on credit card or debit cards if that is the payment source. Final cost came in under estimate, thank you mechanics. Highly... read full comment
  • May 2026
    Cory & Dana were both friendly, efficient & professional. It is always a bit of an adventure keeping a 90's Volvo on the road, and I appreciated the follow-up check in call by Dana a few weeks later to make sure everything was still going well.

More Comments(74)

Other Information

Specialties: Domestic, Imports

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Location and Contact

Promex Auto LLC

Auto Repair in Newport, NH 31 Elm Street, Newport (603) 863-2704 Website Suggest an Edit