Lowe's Garden Center in Rochester is described as a nice store with reliable quality. Customers note that the staff are not scary and are often great, with several positive interactions highlighted. Employees are reported to be helpful, taking time to assist even when busy, pointing customers to the exact aisles they need, and following up to ensure they found everything. One associate in particular acted like she cared, providing great service that made the shopping experience much nicer. The store offers everything for home projects and seasonal needs. A common negative point mentioned is that the aisle numbering is not consecutive, described as a crazy setup, which can cause customers to wander aimlessly. One customer also visits the location to provide positive stimuli for their pet, noting that employees always greet the animal. The overall sentiment is of a helpful and welcoming store, despite some layout confusion.
Ordering was easy,delivery was Terrible. My gallon of primer was left 30 ft from my house in a snowbank.
February 2026
They seem to be well stocked, organized, and very cleanly. All the staff are super friendly and helpful! They actually had the two oddball sized SS threaded bushings I needed, where local plumbing supply companies did not have them in stock. Give them an A+ this trip!
February 2026
Nice store. Only negative thing is that the aisles are not numbered consecutively so I had to wander back and forth until an employee told me the aisle I wanted was before aisle # 1 (household items). Even the clerk said it was a crazy set up.
