Market Basket is highly regarded for its clean stores, friendly and helpful staff, and great prices. Customers often mention the store's fresh produce, good quality fruits and vegetables, and delicious baked goods like donuts, cookies, and fritters, which are considered unbeatable in quality and price. The store offers a wide selection of items, making it easy for customers to prepare multiple meals on a budget. Many shoppers appreciate the helpfulness and kindness of the employees, describing them as feeling like family and creating a comforting shopping environment. Locations, such as the one on Farmington Road in Rochester, are praised for their cleanliness and excellent service. The store's rotisserie chicken and steaks are frequently highlighted as top-quality, while some products like hamburger meat may not meet expectations. The store also offers a catering menu that has been successful for events like casual weddings, with plenty of food and positive feedback from those who have used the service. Customers also value the store's convenience and the absence of Maine state tax for residents, making it an overall excellent place to shop. Even during challenging times like hurricanes, the store remains well-stocked, demonstrating its reliability. Overall, Market Basket is seen as a trusted, affordable, and friendly shopping destination that provides a full package of quality, service, and value.
Way better than Walmart. Produce always looks great.
October 2025
Had a fantastic experience. Line manager Dan went over and beyond for a lady in line having issues paying with a card. I haven't seen such a commitment to his customer like that in a long long time. Thank you Dan. Greatly appreciated. For this, Market Basket is strong.
October 2024
Market Basket had the best price and selection of any grocery store in New England. It's not even close.
