Rite Aid is a drug store chain known for its pharmacies, health and wellness products, and photo printing services. Many customers appreciate the quick availability of products and the friendly atmosphere, noting that associates do not overwhelm them upon entry. However, the pharmacy has experienced slow service and backlogs, especially after the closure of a local competitor. While some customers have had positive experiences with the pharmacy, others report difficulties in reaching the store by phone, particularly for urgent medication needs. The overall service at checkout can be inconsistent, with some customers facing delays and feeling ignored by clerks. Despite these issues, new customers express satisfaction with their initial experiences, finding them fast and pleasant. Rite Aid aims to improve customer health and wellness through engaging experiences and a variety of products and services.
Found the product I needed rather quickly. The associates didn't bombard me as soon as I got in, which I really liked!! Additionally they were very welcoming and friendly. I ended up purchasing an additional item as well.
December 2023
They are helpful the pharmacy has been very slow and backed up since the one on Milton Rd closed I believe they are starting to get better. Let's hope so.
November 2023
They're great... when you can actually get ahold of them. They NEVER answer their phone, or if they do they don't say anything and just hang up. I'm not calling for fun, I have life-saving medicine I need to make sure is available, but even calling half a dozen times doesn't get you any closer to your goal.
