Kids Foot Locker offers a mixed customer experience. While one reviewer praised the exceptional service provided by an employee who went "above and beyond" to assist them, others described a less welcoming atmosphere, with employees appearing unapproachable and the overall energy being unpleasant. The business seems to provide a range of shoe options at great prices, but the customer service experience can vary.
My husband I went in to Kids foot locker to Look for our nephew and niece shoes. Jenilca went above and beyond for us while helping 3 other customer. Jenilca helped us with many shoes and the price was great. Shoutout to Jenilca for her amazing customer service.
November 2023
Staff was attentive and polite. Also had many sneakers on sale.
December 2020
Faith was very helpful in the store. I got just what I needed for Christmas gifts. They underpromised & overdelivered when I got a 3-5 day delivery window & the package was at my home within 24 hours. Kids Footlocker, Rockingham Mall, Salem, NH scores big!
