“Amazing! I ordered online, but they no longer had the size I ordered. So, they called me directly and spent their time looking through what they had, different brands, different sizes, and even has an employee try them on for reference so I could get the closest fit without actually being there in person. That’s not the kind of customer service you see anymore, and I was so appreciative of it! That says more to me about a store than anything else. I want to always buy from them now because of how incredible and good they were to me.”
“My favorite store is J Jill & this is my favorite J Jill. The staff is excellent & they make it worth the hour drive for me. I shop here 3-4 times a year.”
“10/10 the store is very neat and the customer service was amazing! the young man working there was very friendly and jumped right in to tell us about the sales and the new items.”
“Hot Topic is one of my top favorite stores to go shopping at. I always find really cool items here. I have bought a lot of things over the many years of shopping here. I cannot wait to go back again.”
“Had some shoes that i needed to get for family & friends and at the store they had ran out of the size's i was looking for, but the manager's here were willing to help with helping me order them online and recommend me other style's that were in stock!!! They try to help you out when they don't have a certain item. Thanks!!”
“My husband I went in to Kids foot locker to
Look for our nephew and niece shoes. Jenilca went above and beyond for us while helping 3 other customer. Jenilca helped us with many shoes and the price was great. Shoutout to Jenilca for her amazing customer service.”
“Not that big of an error for men's shoes boots.They do have working boots and working shoes. Tons of women, shoes.They do have kids shoes as well.The staff is very friendly and willing to help.If you sign up , you can get a discount for signing up for their email promotions and use it on the spot. It's worth swinging in for a pair of shoes.”
“I was looking for a specific purse I found online and Olivia was able to find me the last one in stock in store so I wouldn’t have to order it, special thanks to her!!”
“(Translated by Google) You have a lot of variety of tennis, sportswear, backpacks, children's tennis, socks, ect, I recommend them ..(Original)Tienes mucha variedad de tenis, ropa deportivas, mochilas, tenis de niños, medias, ect, se los recomiendo..”
“I went in with my son today, and someone named Ronaldo helped us (I think that’s what his name tag said). He was so helpful and kind, and really tried to help my son find a cool new pair of shoes. Driving home, my son said “Wow, this guy was so nice!””
“Don't usually write long review's but Had to point out saying Employee's Jean, Lizkarla, Marques, Amais after 5-6 visits shopping at the store, they both go Above & Beyond to help me find shoes/ socks i needed to buy for family friends and myself. Overalll the experience was just smooth and was VERY welll respected by alll the help i was getting in the store. As i was shopping at the store for many hour's and i would totallly recommend it to alll of my family friends around town if they needed apparel & shoes!!!!!! Great experience definitely recommend it if your around the area!!!!”
“Steven was excellent with customer service! He was patient, helped us with sizes, prices and particularly shoes I was looking for, and after asking i found out he was the only employee in the store, which was very busy! He needs a raise, it's ridiculous you'd have 1 person take care of all responsibilities.”
10AM - 8PM
1 Mall Rd, Salem
Shoe Stores
“I’m not sure what her name was but I believe it was Sam. She was a sweetheart who was kind and patient when helping me with my return. The staff that is here now has improved since I worked there a few years back.Awesome job 1220!”
11AM - 7PM
Salem
Shoe Stores
“Lisa got me all squared away with everything I needed. She even found the tie that I screenshoted in the store when the lead employee told me that they didn't have it. Lisa should be the manager. 10/10 Highly recommend the Salem store!”