Ham Radio Outlet is a highly regarded business that specializes in ham radio, scanner, and CB-related products. The team at HRO is widely praised for their exceptional customer service, with customers highlighting the helpfulness and expertise of staff members like Doug, Pete, and Bill. Customers appreciate the team's willingness to answer questions, offer advice, and go above and beyond to assist them, even staying late to ensure a customer receives their purchase. The store is described as a great resource for both experienced and new users, with the staff taking the time to explain products and guide customers to the right items for their needs. Whether visiting in person or ordering online, customers consistently report a positive experience with HRO, praising the knowledgeable and passionate staff, as well as the wide selection of products available. Overall, HRO is highly recommended for anyone in need of ham radio, scanner, or CB-related equipment or services.
This is the second time I have bought online from HRO. Mr. Barry is very kind and helpful. He even took the trouble to speak to me in Spanish so that we could understand each other better. Thank you very much for the great service! I hope to keep buying from you again in the future. 73's de LU3DNR
July 2026
They were very helpful and spoke knowing that I was unfamiliar with what I was looking for. We purchased the items they suggested and we are happy with them.
May 2026
Great store, excellent product selection and customer service. This might be my favorite store!
