290 S Broadway Ste 3A, Salem NH 03079
“I went in today to do some homework on a router table setup, and ended up walking out with a solution that looks to completely fit my needs. Moira was super helpful and knowledgeable, answering all my questions and helped me put together a setup that should work perfectly.”
356 S Broadway, Salem NH 03079
“It is a Harbor Freight, mostly cheap Chinese tools but they do have a handful of solid well designed offerings. prices are always much lower than comparable item from another store. As for this specific location, the staff is always pleasant and knowledgeable and willing to help find things or answer questions.”
291 S Broadway Suite 10, Salem NH 03079
“If you are a carpenter finish or framer you probably already know about this place. If, not I'd advise you to check it out you'll be pleasantly surprised by the large selection and array all things carpentry :)”
17 Northwestern Drive, Salem NH 03079
“Today I called the store and mentioned I was in an urgent rush to Purchase a CO2 tank. I had a meeting that was coming up and needed to be in and out. The Airgas team was able to start processing my paperwork prior to my arrival and I was in and out of the store in less than two minutes. Because of them, I was able to make it back home to my next meeting, just on time. Thank you guys for your help in expediting this process”
289 S Broadway, Salem NH 03079
“I had such a great experience at the Salem, NH Home Depot and wanted to recognize two employees who really stood out. I accidentally left my ID at the checkout while Connor was helping so many customers and seemed to be the only employee covering all of the checkout registers. After I left, I called the store twice to see if my ID had been found, but no one was able to locate it. Connor had actually kept it safe for me and went above and beyond by finding me on social media and reaching out to let me know he had it. He saved me such a headache! When I went back to the store, he saw me walk in and immediately gave me my ID back. It was incredibly kind of him. I also want to recognize Alejandro in the Paint Department. He helped make my AI dream bathroom idea come to life! He helped me choose the perfect paint color, gave me his opinion, and was so knowledgeable, friendly, and helpful throughout the whole process. Connor and Alejandro both provided amazing customer service and absolutely deserve recognition… and a raise! 😊”
289 S Broadway, Salem NH 03079
“I had an issue with a large order that was shipped from this store. It was the wrong item (an upgrade) but wouldn't start. After going back and forth with multiple customer service agents, I was essentially told there was nothing to be done. I had given up and advised they lost a customer for life. Then my faith was restored by the store manager Anthony who called and advised I would be able to keep the item after I was able to get it started. He has renewed my faith in Home Depot and I will continue to shop there as long as they end up doing right. Anthony did right by this customer and I applaud his service.”
541 S Broadway, Salem NH 03079
“The customer service provided was exceptional. The sales associate promptly greeted me upon my arrival at the center, assisted me with my purchase, and comprehensively addressed all of my inquiries.”
289 S Broadway, Salem NH 03079
“Today me and my fiancé bought a weber grill . We were unsure how we would get it in my suv but a nice gentleman named Jose helped us out. He helped take the side table of the grill off and even helped my fiancé load the grill in the back of my car. Thank you Jose for making it a easy trip!”
541 S Broadway, Salem NH 03079
“These days one typically does online research to determine which product to buy and then looks for the exact aisle and bay location to efficiently go into a store to pick it up. This is exactly what I had done. I was specifically looking at wi-fi battery operated camera doorbells. The staff member responsible for the aisle where I went to retrieve my product last week, engaged in a conversation with me and was clearly knowledgeable about these products. Needless to say his knowledge and experience with the products saved me about $90 when I walked out with a different brand than I thought I needed. I've been using this product now for almost a week and I am so pleased with the value I am getting. Thanks guy in aisle 10 at Lowe's in Salem!”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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