The UPS Store #4548in Salem offers a wide range of services, including expert packing, shipping, printing, document finishing, mailbox rental, notary, shredding, and faxing. The locally-owned and operated store is committed to providing excellent customer service. Customers have praised the store's helpful staff, particularly Lauren, Gunnar, and Trevor, who are described as friendly and always willing to go the extra mile to assist customers. The store has been commended for its efficient handling of package shipping and returns, with one customer noting that a valuable gift return package was successfully tracked down and delivered despite initial issues. Overall, The UPS Store #4548 in Salem is a reliable and customer-focused business that caters to the diverse needs of the community.
This is an excellent UPS store based on my experience. Lauren tries to keep everything moving even when the line is long. She personally packed up 40 pieces of antique stemware that I had to send out and made sure it was safe and sound. I have also used the notary here and they are very patient and helpful. 5 Stars!
September 2025
I build 3d wood puzzles and they are not toys. I had 5 separate pieces shipped to my daughter in Florida. Lauren wrapped each one carefully and packaged the box … there was not one damaged piece. They all arrived perfectly. I have to add that I also thought the price was fair and will have them ship any others …
August 2025
They helped me out with packing and shipping some items. They were very helpful. I will be coming back for any of my mailing issues.
