Windsor is a special occasion fashion brand offering glamorous, on-trend styles for women. Customers visit for dresses for important moments like a first dance, graduation, or as a wedding guest. The Salem store carries the latest trends, from bustiers and cargo pants to cocktail dresses and formal New Year's Eve outfits. Reviews of the Salem location highlight very helpful and pleasant employees. Staff are noted for traveling around the busy store to assist, looking for different sizes, and helping customers pick out what looks best. One customer specifically mentioned a positive experience where an employee looked for something similar when the exact item was not in stock. This service is contrasted with less satisfactory experiences reported at another location. Customers leave happy with their finds, even if they sometimes spend too much.