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“We worked with Dan yesterday and he was exceptionally helpful. He is clearly well-educated on T-Mobile products and procedures, and explained things very clearly for us non-techies. Our continuing experience is the employees at this location are very friendly.”
“Xavier in Franklin helped me set up my new phone today and answered all my questions. Process was fast and building was air conditioned. Will be back again. Thank you Xavier!”
“Rep was Jordan jordan and James were so awesome when I lost my phone got me in a new one and when I found it they got me an awesome refund these guys know their stuff highly recommend!!!”
“The sales man was helpful and excellent. He was very engaged in conversation and offered help in putting on screen products and tried to get us discounts. Was very happy with the service”
“The entire crew is top notch! I felt as though I was among friends. Very helpful, very patient and very friendly. I left knowing they had my best interest in mind. They made sure I had the right plan for me, even though it created more work for them in the end.”
“Dealt with Bryce. Had an amazing experience, explained all the details patiently he’s a great asset to your organization. I encourage you to give him a pay
raise”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“I had an outstanding experience at Verizon thanks to Jake. He was extremely knowledgeable, professional, and genuinely committed to solving my issue. I came in dealing with a frustrating phone problem, and instead of rushing through it, Jake took the time to fully understand what was going on and walked me through everything step by step.
What stood out most was his patience and willingness to go the extra mile. He didn’t just fix the issue he made sure I understood the solution and felt confident moving forward. That level of service is rare.
If Verizon is serious about keeping strong employees and delivering real customer service, Jake is exactly the kind of person they should be recognizing and rewarding. He represents the brand at a high level and absolutely deserves it.”