“Simeon was extremely helpful and knowledgeable, made upgrading my phone a quick and easy transaction. Everyone was very pleasant at this location as well. Good honest customer service can be hard to come by and they are definitely not lacking in this department. Thanks!”
“I was recently scammed by a AT &T kiosk worker that did so poorly setting up my account i could not gain access even when calling AT&T. I am disable and it is hard for me to talk on the phone. The manager Daniel Demers went above and beyond helping resolve this issue and even helped me prepare my phone for shipping. He could have easily brushed me off as he was making no commission on my purchase. He helped me anyways and I am very appreciative! Highly recommend him and his store”
“Such amazing staff here. Hunter was awesome and easy to work with. We went to pick up daughters new phone at BB and what a sh*t show. We decided to run over here after two failed attempts at BB. Hunter helped us and had us out the door with 15 mins.”
“This is my local target and I love it!! Always seems clean, well organized, and friendly staff. They've made some newer updates in the past few years and it looks great!”
“Rita is the absolute legend! She helped with all the bells and whistles and made sure I was completely perfect before I left with my new phone being patient with how the tech was and proving 12/10 customer service! While lowering my phone bill with an even better plan! Definitely go to her when you come in!”
10AM - 8PM
72 Storrs St, Concord
Mobile Phones
“Staff is very helpful and went above and beyond to help ny daughter with the problem with her phone, the first time we went we didn't know we needed to make an appointment ahead of time but the gentleman working the door fit us in right away and did his best to help us through no fault of his (the problem was with the carrier we were trying to switch away from) were not able to get it fixed that day however when we went back a few days later for another appointment and he not only recognized us he remembered exactly what the issue was and he was able to get everything fixed. Excellent customer service!”
“My phone had been acting wonky. Drove across country from Las Vegas. Dropping my voice in the middle of conversations, disconnecting, sometimes talking when it was off! And more. MOHAMMED to my rescue! He not only fixed it all, but taught me how to do it. He had me write it down as he did it. He said driving state-to-state, I needed a network reset, app preference reset, & deleted any malicious apps. He gave me more info than any other Metro employee ever had. He was so helpful, professional, knowledgeable and deserves a raise. Seriously folks, I've been in many Metro stores, certainly in Las Vegas, and this guy is good. He was also training another employee at the same time. You gotta keep this guy. Thank you, Mohammed.”
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“my battery was damaged plus the back of my phone and he fixed it with a amazing price, he was very welcoming just overall a good experience! would recommend to everyone who has any damage with their phone :)”