“Just wanted to say thanks to the guy from produce that started in Nov 21, for the extra help in trying to find C and D batteries for my neighbor. I'm from Northern Vermont, and we do not come down too often. Sorry I did not catch your name, but thanks for being so helpful! I really appreciated it!!, Burt”
“I became a member in late spring of this year. I do bulk shopping 4 times a year. When I became a member I went all in for all benefits. I had promotional rewards for doing so. It was not told that promotional rewards would go away after a certain amount of time. Fast forward to today. I went on my app to shop and found that my 110.00 in rewards was gone. I approached cx service in store, to see if there was any way to recapture them. This very nice lady tried to help but needed upper management for assistance. The manager Eric came over to assist. Although he was unable to load the rewards back to my account, he provided detailed information on next steps. He was calm, patient and confident in his position. He made the entire experience less stressful. Enough times we hear the negatives. I want to finish with a shout out to the team especially Eric, who assisted me today. Goes beyond words that cx service is 100% a reason to either return or not return to an establishment. Eric deserves kudos for his professionalism and assistance.”
Sam's Club, the Walmart-owned warehouse retailer, announced it's launching pizza delivery nationwide, bringing its popular $8.98 Member's Mark 16-inch Hot Baked Pizza straight to customers' doorsteps. By the end of May, all Sam's Club members can order the oversized pies for express delivery through the retailer's app or website.
When it comes to buying appliances, people who prioritize price over other factors end up less satisfied in the long run. That's what the J.D. Power 2024 U.S. Appliance Satisfaction Study found out. Shoppers who bought appliances on sale just because of the low price had an overall satisfaction score of 714 out of 1,000. But those who looked for long-term benefits like energy savings or good warranties were much happier, scoring 777 and 770.