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March 2025 by Dorothy Rose
I do not like going onto thos store. I went for a she shed type thing to see models. They had none put together and were not helpful , as didnt go to.the customer service desk to meet me there as promised. I just left. This store needs to Have helpful staff in all area. Staff walking around aimlesssly does not help the customer is the deal now I feel.
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February 2025 by Timothy Tsai
Worst Lowe’s ever, terrible customer service. Do not shop at Lowe’s at all.
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January 2025 by Music Lover
People working there are nice but store has no key supply .. simple things can't be done to duplicate a lock key
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December 2024 by saini amrinder
Receiving guys no good . 2 hours wait for just 1 pallet
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November 2024 by Henryk Hnatow
Better buy at Amazon or this store something 🖐🏽🤮🖐🏽
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November 2024 by Luis Barahona
The lumber area has lazy people that are not willing to lift or cut wood that they’re not even cutting by hand!
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August 2024 by Ally
I really want to give a big fat zero. This lowes location is bad. The employee's are rude and incompetent. The managers do not know what they are doing. If you truly want a pleasant experience renovating your home do not come here. If I would have known, I would have gone to home depot in Jesey City. Their deliveries and customer service are way better. Do not stress yourself go somewhere else. Lowes of Bayonne does not know how to treat customers.
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August 2024 by Jazmin R
I went there today with my husband to buy a bucket and a hose. We wound up not buying the hose because we were unsure of which one was ok for our sink so we left it. We checked out and I noticed that there was a female employee that was just standing right next to my husband as he paid for the bucket and lid. It made me feel very awkward because it's one thing to look, but to STARE is another thing. She didn't say a word at all, not even a hello or a smile but just awkwardly stared at the screen as he paid. Once we were done, she didn't say a word to us. Not a "have a great day" or "thank you". My husband expressed how annoyed he felt the moment we walked out of the store. That really made us both so uncomfortable that despite being residents of Bayonne and living five minutes away from that store - going forward we will go to Jersey City location instead. This store should really emphasize to their employees the importance of being friendly and not making their customers feel uncomfortable. I wish I was allowed to leave this review with ZERO stars because it doesn't even deserve the one star!
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August 2024 by Lois Salley
Always clean and organized
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August 2024 by MattRocksGames (Matt Gamez)
Been there a few times, clean but, young workers no experience & know nothing, don't know where items are. I would've gave it 3 stars but the blond girl at customer service returns lastnight at 8/10, 9:30pm was a bit rude & lazy. They need to hire a wise experienced person.
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August 2024 by Mark Rhodes
I was at Lowe’s at 3:00 this afternoon. There was a long line of people at the self checkout and NO actual cashier lanes open. I went to “CUSTOMER SERVICE” and asked the young lady there if she could check me out as the line at self checkout was long and no cashiers open. She asked if I were making an exchange or return, and I said no. So she said she couldn’t ring me up at first, but then recognized that I didn’t like that answer and was going to walk off and leave my purchases behindb So, she changed her mind and said she could ring me up as a “ONE TIME COURTESY”. I spent over $300 on unnecessary plants and items I could have order (likely for less) on Amazon.
Lowe’s, I. EXPECT. COURTESY. EVERY. TIME. I. WALK. THROUGH. YOUR. DOORS!
Put your cashiers back in place - your consumers have choices.
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August 2024 by Jahade Wareham
If you need help while at Lowe’s DO NOT GO TO THIS LOCATION. There is no one to help you in the store. Everyone is either congregating at the front chatting about absolutely nothing. I walked to the front of the store to ask for help with the grass turf and no one came to the back to help. This location is ALWAYS like this. Now I have to go to Staten Island to the store! Thanks
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August 2024 by Storm Destro
Can never get everything to complete a job, always out of something.
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July 2024 by Emily Betancur
Horrible ! Customer service ridiculous long wait time to speak with an agent! Rude deliver agent . Placed order on Sunday and still haven’t received it and tried numerous times to schedule another delivery date !
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June 2024 by Maria Kordes
Bought some tools for my husband for Father's Day
