Provident Bank offers personal and business banking services to individuals, families, and local communities. Customers appreciate the friendly staff and convenient off-street parking. The staff are known for their prompt and efficient service, as seen when assistance with direct deposit forms is provided quickly. The branch has a reputation for consistent, positive experiences over the years for personal transactions. Customers also highlight the excellent customer service skills of staff members, including branch managers, whose cheerful attitudes and banking knowledge make a significant difference. Overall, Provident Bank is committed to delivering innovative services, social impact, and genuine connection to help customers achieve their goals.
Friendly staff and off-street parking. Went in for assistance with a direct deposit form and Erica took care of it promptly and efficiently. Have been using this branch for years with no issues (personal transactions only).
August 2024
Friendly staff and off-street parking. Went in for assistance with a direct deposit form and Erica took care of it promptly and efficiently. Have been using this branch for years with no issues (personal transactions only).
June 2023
i dont leave reviews but i was quite impressed by the branch manager, Karla and her amazing customer service skills. She assisted me with a deposit today and her banking knowledge and cheerful attitude really made a difference. thank you so much!
