LaserShip receives mixed reviews from customers. Many report initial worry due to negative feedback, but then describe a great personal experience with on-time delivery. Drivers are noted as respectful in reading instructions, and the website provides accurate tracking updates. Some issues mentioned include deliveries being left at incorrect addresses, requiring neighbor assistance, and drivers not knocking or ringing the doorbell. Despite these problems, several customers express gratitude for receiving their packages intact and on schedule.
Waiting for my package.. customer service called me back asked for my name and just hanged up.. called back multiple times… no answer..
February 2026
Laser ship as always fail me. They leave packages in lobbies n in front of the building instead of the person's house. They have been caught taking pictures of the item and leaving with it. They dont not cover the lost item. I lost out on 280 dollars because of it. This is the worst company I have ever experienced
February 2026
I literally witnessed the delivery person slam my package onto the porch with extreme force. The box is damaged—honestly, it looked like he hated his job. I truly hope this was just an isolated incident, but this kind of reckless and unprofessional behavior is unacceptable.
