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“Basic service in person. They don't answer the phone and can be rude. They always open on time. Undeserved by the postman, however. Constantly getting the wrong ppl's mail and / or having my mail hand delivered by my neighbors or across town when a Signature was required.”
“I reserved PO box for this location online. I went on Saturday June 6 to pick up the key. I forgot to print my online application. My man Corey greet me with a smile and helped me fill up paper copy, without any questions. When it came to deliver the key, he hand it to me quietly and told me my Box number very quietly. Told me instructions and everything. He easily gets 5/5.”
“Greg is the best. One of the few mom and pop shops left in the neighborhood. Greg is always eager to help you out, and doesn’t nickel and dime you for extras like other big box shipping store do. Just be warned, you might stay longer than expected as you enjoy a story about the neighborhood. They make keys, help with shipping and receiving, perform notary services, etc… I enjoy supporting Greg and a local, small family business.”
“I had a wonderful experience at this post office during our passport appointment. Our appointment was at 9:00 AM for four passports, and we were completely finished by around 9:40 AM.
D. Perez, the agent who assisted us, was incredibly helpful, professional, and patient throughout the entire process. She made everything clear and kept things moving smoothly. The other staff member working with her and who took our photos was also very kind and welcoming.
Getting passports for a whole family can feel stressful, but they made the appointment easy and pleasant. We truly appreciated the great service after having a bad experience at Philadelphia city post office!”
“Bryant was so helpful with my passport application. I was having troubles with money orders, he took extra time to find a way to help me. One of my greatest experiences with USPS!”
“The best staff in the world with excellent customer service skills. They are always pleasant. They are always smiling. They are always eager to help and I wish I could give them more stars. They certainly do deserve it.”
“They are great. For the cost of postage and shipping, they are better than other places. I've never lost anything in transit or had anything go missing. Everything arrives on time. Great service and the staff is friendly. I highly recommend this store.”
“Loveliest experience I've ever had at a post office. I should have gotten the name of the lady who helped me bust she fabulous and kind to everyone there! Give her a raise!”
“Clerk number 10 was super helpful. I didn’t catch her name but that’s what was on the receipt. Super thankful she was able to help me get my package on its way.”
“Very helpful Post office. Best to go on off hours to avoid a line. Perfect for depositing mail and purchasing stamps, at the stamp machine, at anytime. Thank you,
courteous assistance, as needed.”
“Thank you all for being so patient and making the fingerprinting significantly less annoying because of my cold hands! You’re all so kind and helpful and I’m really grateful for the positive experience! Highly recommend”
“I love that this post office is right near my house. Great location, and the lines go by fast. Wasn’t a huge fan of the one male post office clerk that skips through the payment screens when I’m trying to decide how quickly my package gets sent out. I felt it was rushy and rude. He seemed bothered and impatient. Other than that, this is my go-to post office for convenience.”
“Every time I go to the Mt. Ephraim Post Office, I am greeted with a friendly smile and exceptional service, no matter who is working. The two main employees go above and beyond.”
“I'm a MiLLeNiAL so I don't do a lot of mailing. My job required me to mail a bunch of paperwork for some reason, so I mosied on down to station ave in hopes that I wouldn't screw it up somehow. Jovielle, the clerk working in the front, could not have been more helpful! She told me exactly what I would need and exactly how much it would cost. She was very friendly, and the whole process took just minutes Protect the post office, folks, these people are heros.”
“i always go to this usps bc the service is always great but today i was in and out under 2 min and shoutout to the blonde lady she was very efficient great experience everytime thank you!!!”
“I love the people who work here! Across the board, anyone I've dealt with has been helpful, cheery, and has gone above and beyond. I'm very impressed with this place!”
“Staff are very friendly and try to move as quickly as possible during rush, even though they're limited. It's ashame that most of the time they don't have many supplies, because they want to shut them down to save money. I hope they don't close this location as it is more convenient for me and many others than downtown where there's no parking, long lines and horrible customer service. I use this post office whenever I have to mail something off or try to pickup supplies.”
“OMG!!!!! This United States Post Office in Palmyra, NJ was sooooo on point!!!!! YES!!!! It was a bit busy but, Spencer, was handling and doing things to keep the customers moving!!! NOPE, don't know him but do LOVE the U.S. Postal service that we were provided today!!!!! YES!!!! Give Spencer, probably a long over due raise! It's clean inside, lots of information as soon as you walk in the door but I would recommend leave the inside closed door to the postal cashiers open for even air flow (just my opinion). I was in and out within minutes because while Spencer was working customer issues he acknowledged that I and others customers were waiting, called us over to keep us moving while he was multitasking to resolve another customer's issue. AWESOME JOB "Spencer" on a Saturday morning!!!Thank you Palmyra, NJ United States Post Office on a JOB and CUSTOMER service well done!!!!!YES!!!!! I do recommend this post office to my family, friends and, NOW, the World too!!!!!”
“This was the best experience I’ve ever had at a usps. The gentleman was so pleasant and helpful and kept the line moving so fast. Was in and out in 5 minutes with 3 people ahead of me”
“Not sure why everyone has an issue with Dorothy. She's always kind when I deal with her, maybe it's just YALL!? Now the middle-aged blonde that's still wearing the face mask in 2023 could use a personality adjustment..”
“No lines if you show up at off-peak times outside of first thing in the morning, during lunch, and maybe right before 5pm. Mid-morning and mid-afternoon is usually OK. Have your items ready otherwise you'll probably encounter somewhat typical USPS orneriness.”
“I’m reading a lot about staff being rude but I go there frequently to ship clothes/shoes I sell online..and both the man and young lady are very helpful. I even was regrettably rude to the lady once and had to go back to apologize for my mistake…she was super kind with the whole thing big reason I chose this as my choice postal office.”
“The postmaster at this location was super nice in assisting with a mail issue. Offered very helpful advice and service.Spoke with Melody today and she was very polite and assisted me with a problem.”
“We had to submit a passport application and could not make an appointment. The staff at the office graciously agreed to process our application. They were patient, meticulous, and kind. They even let me borrow the eyeglasses so I could better see how I was signing the check :-) Overall, I was very impressed. Fantastic folks! Thank you!
Thank you, Sean! I very much appreciate your patience and help.”
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“Lisette helped me on 2 separate occasions to get all 3 of my kids passports. Each time she was so helpful and personable and made the process so smooth. She took all the kids pictures and was great with them.”