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October 2023 by Edward Bearint
Called to have a repair done on a steam loco, but the store told me they were not anccepting any at that time because of the fact that they were busy. I waited 2 1/2 weeks to call back again, only to have them then tell me that they didn’t repair atlas locomotives. That information would’ve been valuable to know in the very beginning so I didn’t wait so long. Won’t deal with them again.
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August 2023 by Russ J.
I recently bought a new Digitrax DCC system from the Yankee Dabbler. The service was great! Bob helped me put my order in over the phone. I live in Kansas and have to drive over 100 miles to find a good Hobbie shop. Nobody beats the prices on DCC systems. They had excellent shipping too. I paid on a Friday and it was here early Tuesday morning. I will be a life long customer. I hope they see this review. Thanks Russell J. Kansas
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July 2023 by Kim Knight
Very competitive prices; great customer service. Items were in stock and shipped promptly. Would recommend this store highly.
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April 2023 by 2011Maynard
Cancelled my order after the status of Awaiting Fulfillment went on-and-on.I know, I know… supply chain, BUT the items I ordered at the time of order and up until cancellation showed “y” for availability.Furthermore, cancellation happened after no return communication from both my phone call and a text request status.I’ve ordered lots of things from them, and recommended them to many fellow modelers, and considered them my go-to source up until now.Be Straight-Up with your Customers YD, and avoid all this…Left this 5-Star a year ago - WOW how things have changed…. Wether online, or at train shows, I’ve always found Yankee Dabbler easy to deal with, due to fair pricing and friendly customer service.
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April 2023 by 2011Maynard P.
Cancelled my order after the status of Awaiting Fulfillment went on-and-on.I know, I know... supply chain, BUT the items I ordered at the time of order and up until cancellation showed "y" for availability.Furthermore, cancellation happened after no return communication from both my phone call and a text request status.I've ordered lots of things from them, and recommended them to many fellow modelers, and considered them my go-to source up until now. Be Straight-Up with your Customers YD, and avoid all this...
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February 2023 by Al L.
good prices, really fast delivery and now they give you choices on which delivery service to use. This is a huge and significant upgrade from their previous practice. prompt courteous and great prices.
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February 2023 by David Aitchison
Bob is incredibly rude. I had placed an order that showed delivered but wasn't delivered. His response was there isn't anything I can do about it. (I guess he thought I was trying to get free products from him or something.) Didn't ask for an order number or anything. Didnt try to help at all. He had no customer service skills at all. From the time he answered the phone until we hung up he acted as i was an inconvenience even calling him. Just blew me off. I've spent a few thousand dollars with these guys in the past but they won't get my business anymore.
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December 2022 by bill y
Awsome service ,international shipping to Australia not a issue at all with the models extremely well packed Alround AAA+++ .Very happy customer
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December 2022 by Jim Anderson
Have purchased from Yankee Dabbler Hobbies through their website & ebay listing. Good selection and prices are inline with most hobby shops that do mail order. In the past, have found many out of production freight car kits from the 1990s/early 00.Recent purchases was mostly current Bowser freight cars; Walthers boxcar; Bev-Bel 50’ boxcar kit.All freight cars packaged with care and, received damage free.Would definitely buy again from this Hobby Shop.
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November 2022 by ForJoes byaJoe
Absolutely amazing customer service I made a mistake of ordering code 83 and code 100 rail. They called to make sure that’s what I wanted and as it turns out I had meant to order all code 100 they saved me a lot of frustration. They did not have to do this and I am extremely thankful they made the phone call. They earned a loyal customer! Thank you!!!
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October 2022 by Trainzfan 36
This place is a model railroad fans dream, scales I've seen ranging from G, O, HO, N, and probably even more are here at the place. Going inside the staff are friendly and can even be a big joyful if you start a conversation with them. Inside the place you will see isles big and small with scenery, dilemmas, locos, rolling stock, props, cargo, and more. Some can be familiar with locos or sets from Bachmann Thomas (which I shop most in) and they had some old classics like lionel. Those wanting to start their model railroad or need additional parts then I reccomend coming here or shop online for it on their site or Ebay.
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October 2022 by Douglas Eagan
I've made several purchases from Yankee Dabbler, mostly DCC decoders and associated parts. They have always had very competitive prices and have promptly shipped my orders packed very well for no damage to date. I highly reccommend this company and am totally satisfied with my previous transactions!
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August 2022 by Rob Seel
As a repeat customer I have made Yankee Dabbler my first option for model railroad parts and other items. Ordering is very easy, their prices are highly competitive, and shipping is quick. Bravo!
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August 2022 by Karl J.
Ordered a few items. Here it is 9 days later and still not shipped. No email address listed on website.
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July 2022 by JML
Helpful and friendly staff, and a great selection of HO and N scale products. It's a wonderful little hobby shop, and you can't find many anymore. I can't wait to visit again when I'm in the area. My only regret is that I don't live closer.