“The workers in the Neptune/Ocean Grove store were top-notch. The epitome of excellent customer service. Friendly, patient and efficient. They know what they’re doing. Take notes, people.”
“Every time I walk into this UPS Store I’m always impressed with how friendly and welcoming everyone is. All the employees are very nice and helpful, but I have to give a special shoutout to Rick!
Rick always has a smile on his face and genuinely seems happy to be there. He’ll hold the door when you’re walking in with big heavy packages, happily scan everything for you, and if the printer isn’t working or there’s a jam, he’s always there ready to help. If you come in with kids, he’ll even offer them a Dum-Dum lollipop, which of course they love.
It’s just nice walking into a store and being greeted by someone who is always smiling and actually seems happy to help you. The whole staff is great, but Rick definitely deserves the shoutout.
Hopefully someone from UPS reads this and gets the man a raise or promotion! 😂 He deserves it!”
“I am elderly with challenges. When I went this morning, everyone was so patient and helpful, it reminded me at this time in our crazy world that there are kind people AND they work at your store!”
“A helpful Fedex. At almost closing time, we took a little longer than expected to complete our task.The gal tried to be helpful, but she just couldn't understand what it was that we were trying to accomplish.Because she was kind, Fedex gets 4 stars. If she were smarter and more helpful, there would have been a 5th star.”
“Print team at staples is outstanding ! Ease of Emailing files, pricing and material options and quick printing are all done with ease and speed. Highly reccomended !”
8AM - 9PM
2145 NJ-35, Sea Girt
Shipping Centers
“Colin and Nicki were patient enough to deal with this old timer and assist with the designing and production of an event business card. Thank You!
Jon B”
“Staples made seeing holiday cards easy, quick and affordable. I had something come up and between the cards and the labels I had them
In the mail within 3 days. I usually use Shutterfly or Costco but this was way easier.”
“Buyer beware! I purchased a color ink cartridge from this store. The in-store price for the product was about $6 or $7 more than the advertised price on staples.com. The store did price match for the lower price, but it is worth checking prices before a purchase. The customer service is good.”
“I recently visited the UPS store in Neptune because I needed to have some documents faxed. I had a very good experience. I was helped by Jamal. He provided great customer service as well as being very kind. I am very glad to know there is a a UPS store located conveniently in my area.”
“The gentleman at the counter was EXTREMELY knowledgeable and helpful. He handled my request efficiently and I was on my way. With all of the challenges the post office is having, I'm glad this is a valuable, reliable resource for mailing and shipping.”
8:30AM - 4:30PM
3212 Lakewood-Allenwood Road, Allenwood
Shipping Centers
“Angela the new post master went above and beyond when a package was received from a Boston post office. She called me right away to let me know it was my son's lost wallet. Then she had it sent directly to him. She has really cleaned up and organized the whole post office. Everything looks great. Gabby and Barbara are wonderful and so happy for Angela's leadership!”
“After having a poor customer service experience in Asbury Park (where I've had many poor experiences), I have been delighted with the service at this Wanamassa/Ocean location. I am able to get in and out much faster, and the front end workers are generally much kinder and less stressed. My most recent experience on Saturday, June 13, 2020 at 12:53pm - the gentleman who helped me get my PO Box (I wish I knew his name - he is often there and on my receipt it says Clerk 07) could not have been more pleasant. Not only is the service better here, but the same size PO Box in Asbury Park cost over $100 more per year. I will continue to bring my business here.”
“Super nice and helpful staff. I had an issue with one of my shipments having a blemish and the staff went so far so let me use cleanex to remove it. Great team 💯”
8:30AM - 4:30PM
515 Main St, Bradley Beach
Shipping Centers
“Quick shoutout to Brittany, who helped me complete my son's passport application today! She was very friendly, informative, and made the process go very smoothly/ quickly. She explained everything thoroughly and made sure I knew what to expect and how to move forward if I had any follow-up questions. Great customer service!”
8AM - 4:30PM
82 Bridge Avenue Ste 1, Bay Head
Shipping Centers
8AM - 9PM
495 NJ-70, Brick
Shipping Centers
“I wasn't sure what to expect going in person to get a new printer, but Peter made it an easy experience. He was knowledgeable and friendly and answered all of my questions, which made me comfortable. I would recommend if anyone is looking for a printer that he's your guy and he'll make the process painless.”
8:30AM - 6:30PM
175 Monmouth Rd Ste 2, West Long Branch
Shipping Centers
“Jay is so amazing!! He’s the best he helped with a box and got the job done! He is awesome!! Eduarda is an amazing customer service assistant!! They are both awesome!!”
“I just wanna say Robin has been are mail person for many years, On old Mill Road ,,
She’s always looking out for us and the neighborhood when she sees something wrong,
This is why I love the US mail service,,
We’ve become friends over the years,
That’s the way it was and that’s the way she’s keeping it ????❤️”
“Farmingdale Post Office is exceptional in the service it provides. The team gives valuable assistance in answering your concerns and questions. They are courteous and are extremely knowledgeable about shipping; and getting the best value for your mail and packages.”
8:30AM - 4:45PM
183 Locust Ave, West Long Branch
Shipping Centers
“I sent an Easter box to my son in Boston Massachusetts and was told it would get there the Saturday before Easter and the latest the Monday after Easter which I was okay with….well…it never got there. In fact , we thought maybe it was stolen at his place of residence. In addition, I couldn’t track the box because I lost the receipt. I decide to call West long Branch post office to see if anything could be done. Tammy was friendly and helpful and gave me hope. She took my name and number and how much I paid in the mail postage. The next day she called me and told me Consumer Affairs was helping her locate the box…the scanners had issues reading the bar codes(the box went to MA, back to NJ and then back to MA) and she was making sure the box would make it to my son. Tammy was so friendly and went out of her way to help….and it was so appreciated!!! There should be more people out there doing customer service jobs that have a personality, work ethic and friendly disposition as she does! Today, my son got the box!!!! Thank you Tammy!!!
Jill Wisialko”
8:30AM - 4:30PM
800 The Plaza Ste 10, Sea Girt
Shipping Centers
8:30AM - 5PM
410 Arnold Avenue, Point Pleasant Beach
Shipping Centers
“I needed to know how quickly I could get some Open House invitations out for my listing in Point Pleasant Beach. I called and got through to Amanda who was wonderful and told me exactly how to get them out for next day in their zip code. John at the counter and Matt, the supervisor happily accommodated me. It was so much easier than I had imagined and everyone was so helpful👔
“Love this post office! Very convenient, no parking issues and the folks are very helpful! I drive extra miles to use this post office to avoid my own town post office which is always crowded and slow.”
“I came in with packages I needed to send domestically and internationally. The representative was very helpful in guiding me through the options for different costs and delivery times.”
8:30AM - 5PM
105 3rd Ave, Neptune City
Shipping Centers
“Debbie at the Neptune City Branch is awesome!! Always explains when I have questions on shipping and is patient and helpful!! I don't get an attitude but great customer service!! The relief when she is not there is the pits!!”
8:30AM - 4:30PM
567 Broadway, Long Branch
Shipping Centers
“I’ve always had nice service at this location and it’s a really good place if you know your way around shipping. It is a smaller location so they aren’t as staffed as one of the bigger branch’s and they do close midday for lunch, they have the hours on the front door.”
“Repeating my review that didn't post: I'm going to the belmar post office for 50 years and now I've moved. I will miss all of your general concern for my postal needs. I will miss the friendly helpful voices over the phone. My wish to all you wonderful postal employees is that you stay healthy and safe and all those you hold near and dear to your heart as you risk your life to make ours better. Tom and Sheryl Dudek”