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“Uncle Charles is the best sales person!! he knows his stuff about the products. He is a fun time at Kiki with him in the store love him. He’s the best clone him if you can cause Charles is the man.”
“Went to store to purchase an air conditioner, Marcos was great! He provided us with a great customer service. I highly recommend this store. And ask for Marcos M”
“Luis was great. He was very helpful in finding what I needed and offering alternatives. I ended up buying a bunch of electronics. Thanks, Luis and Dexter for finalizing my Christmas shopping.”
“Gregory Gayle’s service was spectacular!!! He helped throughout the while purchasing process!!! I would definitely recommend him to anyone who needs assistance!!! Happy customer!!!”
“I wrote it earlier review what I meant to write with Christopher was very helpful, knowledgeable and attention to detail. His customer service skills went far beyond what he Knew About the right selection for me. When buying a mattress, it always seems like it’s hard but he Made it A great experience I’d highly recommend him when you go in the store ask for him”
“Nick was amazing from the start. Very informative, patient and hospitable. He is a knowledgeable young man and he took his time . I appreciate amazing customer service and Nick provided that and went above and beyond! Thanks again”
“Raydell is THE sleep expert. He was knowledgeable, patient and helped us pick out the right mattress for us almost immediately. I highly recommend coming here and talking to Ray if you want an expert's opinion on a great night's sleep.”
“I would like to express my sincere appreciation to Tom Paone, Manager of the Paramus location, and Jennifer from the Repair Center for their outstanding assistance with an issue involving my new refrigerator.
With a holiday weekend approaching, I was concerned about getting the matter resolved quickly. Tom and Jennifer both took the initiative to escalate my claim, and thanks to their efforts, the issue was resolved in less than 24 hours.
My family and I have been shopping at PC Richard & Son for many years, and experiences like this are the reason we will continue to do so. We have always been treated like family, and that level of personal care and customer service is what truly sets PC Richard & Son apart from the big box stores.
Thank you again, Tom and Jennifer, for your professionalism, responsiveness, and dedication to customer satisfaction.”
“Robert P. was incredibly helpful from start to finish. He took the time to understand my needs, answered all of my questions honestly, and never made me feel pressured to buy anything. He was welcoming, attentive, and genuinely focused on understanding my needs rather than making a sale. Truly one of the best salespeople I’ve ever met!
Instead of feeling like I was being sold to, I felt like I was being guided by someone who truly wanted to help me find the right mattress. As a very indecisive person his patience and guidance meant the world to me 🙌 He made the entire experience comfortable and stress free, and I left feeling confident in my purchase. Thank you, Robert, for not only helping me find the perfect bed but for making the entire experience such a positive one! Cannot thank you enough Mattress Firm”
“I bought a mattress with Kyle's assistance and am very happy.
He is knowledgeable and has great bedside manner. Very nice experience with no pressure!”
10AM - 9PM
545 NJ-17, Paramus
Mattress Stores
“Went there to look at a bedroom set we saw online and wanted to see in person before ordering. Intent was to look then go home and order it since it was coming up a bit less online. Kleny came up to us while we were looking at some couches while we were there. Wife was looking for a specific fabric to touch and feel but unfortunately nothing on the floor was what she was looking for. Kleny went above and beyond trying to help her find what we were looking for. Unfortunately not being able to find we were going to leave but did mention we were going to order the bedroom set. She wanted us to work with her to order so we let her work up the numbers. Once she came back with the amount l we mentioned it was a better price online. At that time she got her manager involved (Johnathan). After some back and forth, price matching etc, they came up with a number less than online so we made the deal. They were also able to get it delivered quickly. I wanted to call out that they were both excellent to work with and were both very personable. We had a good time chatting while the numbers were being worked out and we feel like we got a great deal. I highly recommend and would even suggest asking for her specifically (Kleny) if you go to this store. Sincerely, happy customers.”
“Beverly knows her stuff, helped us get a great deal, and made purchasing my new bed easy and fun. Maximo is friendly and efficient, so delivery and setup were easy, too. Thanks, Mattress Firm Ramsey!”
“Mr. Robert Davis is very personable and a great listener. He helped me to choose the right mattress protector. I’m sorry that I am not in the market for a new mattress because I know Mr. Davis would spend time with me listening to my needs and use his knowledge to help me make an educated choice on the right mattress for me. If you’re in the market for a new mattress go to Mattress Firm on Route 4 West in Paramus and ask for Robert Davis to help you. You will not be disappointed! Thank you.”
“Thomas and Harry were fantastic! They really listened and heard what we were looking for...they were extremely knowledgeable and helpful! They were also delightful, honest and all around wonderful to work with!”
“Nick was great!! Stopped in to try out a pillow and he had me set within 10 minutes. Wasn’t pushy at all, just got us what we needed and on our way. Thanks again!”
“Chris was very knowledgeable and patiently answered all our questions. He helped us choose the right mattress and went out of his way to extend amazing discounts.”
“Had a great experience shopping at Mattress Firm. Beatrice was helped me decide on the best mattress for my needs and was very informative in how to get the best deal.”
“Highly recommended!
Perfect for massage chairs and housewarming gifts. Always friendly, great prices, and excellent delivery service. Definitely a place I want to visit again. Thank you!”
10AM - 8PM
1903 Bruckner Blvd, Bronx
Mattress Stores
“Camilio was amazing .. very informative and helpful.. he made this such a quick and easy experience. It’s very rare to get exceptional Customer care these days and he definitely provided that.”
“My salesman Yehon could not have been more helpful. The store was having a big clearance sale, there were many customers. Still he took the time to move a sofa away from the wall at my request so I could see it before purchasing.”
10AM - 9PM
610 Exterior Street, Bronx
Mattress Stores
“Dioris was the best raymour and Flanigan consultant ever. He went above and beyond to meet my girl and I needs and concerns. He really listens and very attentive to details. I definitely recommend him if you’re shopping in the Bronx terminal market.”
“I had an outstanding experience with the representative! He was incredibly helpful, going above and beyond to assist me. I wholeheartedly recommend this location to anyone looking for excellent service!”
“Over the years I have purchased top quality furniture from Gothic Cabinet Craft . Tony is very helpful in ensuring that all goes well. I recently purchased a beautiful maple wood bookcase. I am very happy with the entire product. Thanks again Tony!!”
“Service was amazing loved my brand new couches they came so quick the process was so easy and fast would definitely recommend this furniture spot to everyone !!!”
“Just purchased some items from this store and received them today. The salesperson Johnny was so helpful and incredibly patient in answering my questions and helping me find the right items for my new apartment. He was also very supportive after my purchase when I had to adjust my delivery date and some details about the order. He made a stressful, chaotic move so much easier. The delivery team led by Jeremias / Eduardo today was punctual, polite and attentive. I’m very happy with my Ashley experience, thanks to these guys!”
“I was very pleased with the customer service. The varieties and attention given to my needs were amazing. The cleanliness, the time spent with me and flexibility in delivery was outstanding. Ask for Josery and you will have the best deal! Vincent also helped out.”
“As I stated before John Flynn the salesperson made the whole process flawless and Luca and his assistant were wonderful today on my delivery, polite, efficient and accommodating. My entire experience from begin to end was top notch.
Mattress Firm has good people representing their company and I would recommend my friends and family looking for a mattress purchase to check them out first.”
“I loved shopping at Emely furniture. Even though one of the pieces took a while to arrive. The girls always called me to keep an eye on them. I recommend it. 100%”
“I cannot thank Mattress Warehouse of Ramsey enough for the incredible experience! I was dreading shopping for a new mattress, but Vimi made the entire process so easy and stress-free. She took the time to understand my sleeping habits and budget, never pressuring me into a sale. Don’t hesitate to stop by if you are in the market for a new mattress.”
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“Don’t walk , run to this store and ask for Melissa! There is no one else who could do more to help me find my perfect mattress and pull all the strings to make me the happiest customer ever. Melissa was kind, attentive and knowledgeable about every single mattress that I wanted to try. She was able to figure out what was the ideal mattress that would work best for me. She really put in a lot of effort and time to make my mattress dream come true. Cannot thank her enough. I have been to other stores that salespeople do not have that much professionalism or dedication to seeing the customer find the right mattress, Melissa has both of these and much more. It takes the right person to find the perfect mattress. I’m a side stomach sleeper so it’s hard to find a hard yet soft mattress. I thought I was going for a certain mattress but Melissa insisted I should try a specific one, and she was right! It was love at first try. Only a real mattress extraordinaire could find THE ONE for me, and I have tried quite a few by now.
The store itself is clean and has a great selection of mattresses to try. Parking on site.”