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8AM - 4:30PM
364 Springfield Ave, Berkeley Heights
Shipping Centers
“Amazing customer service! Never have to wait for longer than a minute even if there is a line. I drive here over other locations because of the service and speed!”
“Absolutely wonderful customer service. Two gentlemen helped me with Amazon returns, even going so far as helping me figure out how to cancel a return in the Amazon app so I could change the return location. Super helpful and considerate!”
“Employees so helpful & patient!! Alex was right on time and highly professional. He investigated several issues and made good recommendations as well as performing the move service. We highly recommend Guaranteed svc”
“We sincerely appreciate the excellent customer support provided at this UPS location on May 24th. We arrived just before closing time with additional items to ship, yet the staff member assisted us with great patience and professionalism. She kindly stayed beyond closing time and ensured all our items were carefully packed without any hesitation. Her dedication and positive attitude made a big difference, and we are truly grateful for her support.”
8:30AM - 6:30PM
300 Main St, Madison
Shipping Centers
“This location was phenomenal for fingerprinting job applicants. The scanner was modern and it was easy to use. The entire process took 10 minutes. I highly recommend this place.”
“I often use this location to redirect packages, fax services and/or Amazon returns. Jalen is THE most pleasant person to interact with. I smile when I see him behind the desk. His service is the reason I use their services. He's A-1!!!”
“This location is the best. No matter whom is working they are always polite and very helpful. They assist if you are unsure of the best options for your needed service. They pride themselves on remembering the neighborhood clientele which assures us we are getting the best service. 5 stars”
“alternate power source, very beneficial and helpfull for people in the absence of power. very good and nice behavior and friendly atmosphere with nice cheap rates. thanks buddy”
“this store is very much friendly and very much convenient to give returns. They will help in everything. Kusu is especially very great in helping people. I can give 1000 star rating to this store.”
8:30AM - 6:30PM
12 Eisenhower Pkwy Suite Suite 1A, Roseland
Shipping Centers
“Great store with outstanding customer service. The staff are consistently pleasant, helpful, and efficient, especially Janet. This should be the model for how it’s done!”
“Man, big shoutout to this UPS Store. Every time I pull up, they get me right, no stress, no headache. Gotta give special love to Nada tho — she the real MVP. Super helpful, quick with it, and actually cares about making sure everything’s straight. Not too many places you walk in and feel like they really look out, but here it’s different. Appreciate the good energy, I’ll definitely keep coming back.”
“Always have a positive experience in this store. Manager Sam always very helpful and able to help with whatever I need. Great customer service which is harder and harder to come by these days. Much appreciated. Keep up the good work!”
“Five stars for the packing. The painting was crated professionally. It was easy to unpack yet very well protected. We had some issue with shipping times but we resolved our issues.”
8:30AM - 6:30PM
45 S Park Pl, Morristown
Shipping Centers
“Well informed staff and excellent packaging.
Used for local pickup of an auction item from a nearby auction house and shipped to Chicago. Very pleased with response time and careful handling from Brian, my team contact.”
“The Staff in the Printing Department was fantastic and really helped me out 30 minutes before the store closed on a Sunday. He was awesome and knowledgeable! Very patient and kind. Thank you for a wonderful Staples in-store experience. Rock On with Peace Love Respect & Hope Always - @DancingReena”
“The Staples store in Madison
, NJ, is neat, stocked with great items and the cashier's are friendly and helpful. They know all about the Staples Rewards programs, Amazon price match/returns, and coupons available.”
“Great customer service is what you can always expect to get at this staples location, I tends to used the printing department mostly, and it is an absolute pleasure taking my business to this location, the service I receive is over the top, kind, professional, patience, pleasant, ready and willing to answer all my question, does not makes me feel like a bother. Shout out to Chris thank you for your help, you are awesome!”
“Best Service ever & never had any issue .
Dean always helpful and doing a great job.
I only use this location in Edison.
Thank you ?”
“I recently needed to print handouts for a talk I'm giving. The online process for ordering the print job was simple and fast. I was notified that the job was ready before it was promised. The work was flawless, and the check out at the store was quick and easy. Great experience, start to finish.”
8:30AM - 5PM
275 South Ave, Fanwood
Shipping Centers
“Incredibly nice and helpful folks here. I've had questions on simple domestic mailings as well as more complicated parcels, and they've always guided me through it. Note the parking lot is small and super tight, but there's plenty of parking next door. Regardless, great folks and great service.”
“I don’t know where to start but this store is making me love UPS again!! The gentlemen running it are gold! They should be training other employees around the globe to serve the public the way they do.
Thank you from the bottom of my heart, unless all UPS employees start providing this kind of outstanding customer service, this store will be the only one I use from now on. Highly recommend.”
“I visited this store recently, it was my first time and had no idea what I was doing and I had to make a big printing order. I went to the printing section and Hamal helped me out. He helped me download the app, activate rewards, spend the exact amount I wanted to spend to get access to the coupon. He didn’t just help me he went above and beyond with a smile on his face and cracking jokes. He was patient and kind, even let me feel the different types of paper I could get. Outstanding customer service! I will definitely be coming back to this location. Hamal made everything very smooth and totally enriched my experience shopping at Staples.”
“Store was great. The guy working there was super helpful and the package got there as promised and on time but man, was it EXPENSIVE! Over all an easy experience other than the warm tears streaming down my face realizing my kids won’t have lunch money for weeks. Way to take from the children, FEDEX.”
“I needed a super last-minute custom print order and Casey was super helpful in guiding me through the online ordering process. Turnaround time was under 2 hours; great communication. Rockstar attitude and work ethic!”
8AM - 6:30PM
16 S Ave W, Cranford
Shipping Centers
“I would like to recognize Jackie and Lorenzo for their outstanding customer service while helping with my 11-month-old daughter’s passport photo. Taking a photo of a baby is not an easy task, but they were incredibly patient, kind, and accommodating throughout the process. They made the experience stress-free and went above and beyond to ensure we got a photo that met the requirements. Their positive attitude and willingness to help were truly appreciated. Thank you, Jackie and Lorenzo, for providing such excellent service!”
“Wow they have everything . We needed supplies for an office event and they were fully stocked . Very good prices and the staff was excellent . Definitely will return .”
“I had to create a graduation poster as a surprise for my daughter, Nancy in the printing dept.at Staples went above& beyond to help me.Thanks to her assistance,I was able to create a beautiful poster& even pick it up the same day.Thank you,Nancy,for making this special moment even more memorable.”
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“Paul has made coming to the BH post office stress free and pleasant. For 8 years I would rather drive to Warren or New Providence just to avoid the staff here. But Paul is calm, helpful and really does go above and beyond. Thank you Paul”