The UPS Store #2421 in Cranford provides a wide range of services, including packing, shipping, printing, document finishing, notary, shredding, and faxing. This locally owned and operated store is located in Cranford Square Mall, next to Dunkin Donuts. Customers consistently praise the staff, especially Jackie, who is known for her kindness and patience. She often goes above and beyond, as seen when she tracked down a lost package containing irreplaceable vintage dishes. The store is also appreciated for its scanning and printing services, which enhance the overall customer experience. Lorenzo, another team member, is noted for his polite and attentive service, helping customers with shipping inquiries and ensuring they feel valued. Overall, the store is highly recommended for its friendly service and commitment to customer satisfaction.
Customer service was very friendly when I called if they had notary service. When I came, wait time was short. Jacky who notarized our document was very professional. Very happy with this ups store and service. Thank you
April 2026
UPS on South in Cranford has a very amicable and customer friendly staff. The location is easy in and out.
April 2026
I love this UPS store. It's organized and every worker is friendly and helpful. You never feel like you have too many returns. It never takes long. And you never feel like your package will be misplaced. When it's busy, such as during the holidays, there are always enough people to help you. The parking is a plus!
