Wells Fargo Bank in Berkeley Heights, NJ, provides personalized and supportive banking services. Customers appreciate the friendly and professional staff, including Alba, Robin, and branch manager Jacqueline, who offer helpful and patient assistance. The staff are known for their kindness and dedication to helping customers achieve their financial goals, with some highlighting the availability of self-service tools. However, there was an unfortunate incident involving a staff member that caused concern, but the branch manager responded with courtesy and support. Overall, customers have positive experiences, noting the welcoming environment and quality service, making Wells Fargo a reliable choice for banking needs.
Everyone is super nice here and they even pulled $2 bills so I don't know why the reviews say three stars should be five.
December 2023
Just met with Alba and finished all my tasks that need to be done in the office. They are nice and professional. Thank you for your help! Amazing experience!
July 2020
love this bank its just sad when someone gets transferred because they treat you like family and are missed.I am not going to name names because there all awesome .
