TD Bank, a financial institution with branches across the region, has received mixed reviews from its customers. While some have praised the exceptional service and assistance provided by employees like John, Meghan, William, Rodney, and a new team member, others have had less satisfactory experiences. Customers have highlighted the convenience of the mobile app, which allows them to avoid visiting the bank in person. However, some have expressed concerns about the level of personalized attention and the need for more training for certain staff members. One customer noted the "order taker's approach" and the lack of conversations to understand their individual needs. Despite these challenges, the bank's overall appearance and cleanliness have been praised, and the drive-thru team has been recognized for their professionalism. Additionally, some customers have appreciated the bank's swift resolution of any issues that have arisen. Ultimately, while TD Bank has received a mix of reviews, the majority of customers seem satisfied with the services and support provided, particularly by the friendly and helpful staff members.
John at this location was super helpful. This is a review for John and who ever hired John! With other individuals at other locations, the last few times I didn't receive nearly as much insight to my options for my accounts. Really appreciate the guidance!
December 2024
Guess I'm one of the Few, so far All has been pretty good. But then, since The App, I rarely Ever Go. My Goal, to Never Go to any bank. App is Great!
February 2024
Everyone here is soooooooo nice!!!! Meghan’s my favorite but everyone, William, Rodney(?), Amanda!!!!, the new black guy they hired. They’re all so nice. Best td bank I’ve been to