Verizon Corporate Office offers a range of services, including mobile phones, 5G home internet, and business solutions. Customers can visit their store in Basking Ridge or shop online, where they can schedule in-store appointments or place orders for pickup with options like free 2-day shipping and express lockers. Reviews reflect a mix of experiences. Some customers express frustration with service issues, particularly in certain areas where reception has been reported as poor. A customer shared a positive experience with a compassionate customer service representative who assisted in a sensitive situation involving the cancellation of a line after a family member's passing. This representative was noted for being patient and efficient. On the other hand, some customers have faced challenges, including difficulties with trade-in processes after personal tragedies, such as house fires. These customers felt that the store staff's responses were somewhat cold and unhelpful in resolving their concerns. Overall, while many customers appreciate Verizon's services and competitive rates, particularly with trade-in discounts, there are suggestions for improvement regarding customer service and support in more challenging situations. The company is recognized for having dedicated employees who represent the brand well.
Such an amazing office to go. Loved the vibe of the people too. There is a pond where you can walk around it. There is a waterfall kinda thing. They have all indoor games you can think of. People are friendly.
July 2025
CHANGED TO 5 STAR TO GIVE VERIZON A CHANCE. ACCORDING TO THERE REPLY The service in 10977 is very bad keep on getting messages that line busy called wrong or best it does not call at all calling to listen to messages and it says call did not go through pls fix it and upgrade the service reception Thanks
June 2025
Im still experiencing issues with whoever company it is
