“I've never been to any sneaker or shoe store where the entire staff acknowledged you in the store. Whether you saw them first or they saw you, I was greeted with a smile and was never left alone waiting for someone to assist me. The store was clean and organized even during what seemed like a busy time of the day. This was my first time going to this location and based off of today's experience I will definitely check it out again. I just wish I could remember the womans name that assisted me today because she deserves some recognition! Not just because of how she helped me, also because of how she was with other customers and her fellow employees. Cashier ID # 00632457, I hope that is your actual ID number, that you somehow see this as well as your store and bosses, because you made what started out as a rough day for me, into a much better one! The really tall guy you helped today is extremely grateful! Thanks so much!”
“Great shoes excellent prices and professional knowledgeable staff. the young lady Leone (I think that's her name was the best with helping me choose the right shoe) Steve from Australia 🇦🇺”
“Fantastic customer service. Woman that waited on me couldn’t do enough. Not pushy or overselling! Made my purchase of two pairs of shoes easy and she made sure I had the right size and ensured I was made aware of the sale items.”
“I brought my 80 year old mom in this morning to get new sneakers & the 2 young ladies working were very nice & helpful. I couldn’t thank them enough.”
“Good choices over all and ok clearance selection. Seem to be well stocked in sizes. Employees were lack luster. Don't remember getting greated though when I said hello I did get one back. No smiles or energy. They had manners and checked me out pretty quickly but I just wish they didn't seem like their job was aucking the life out of them lol will still return in the future though :)”
“Out of the three outlet stores I’ve frequent (Lancaster Pa & Pottstown Pa) I would strongly and highly recommend this outlet in Gloucester NJ for new balance. Staff goes above and beyond to help. Was able to order product I couldn’t get ordered at other outlets. I’ve been to a ton of Nb outlets across the country and will say this location is top of my list by far.”
“I’ve never been to a more helpful and friendly store until I came here and met Jessica and later, Denise. Jessica was a great sales person, not pushy at all and she felt like a friend giving helpful advice and opinions. I got the shoes I wanted for a great deal!”
“I've been here two times with in the last week. They have some really good sales going on. The staff is friendly and helpful. Very clean inside and out. Plenty of parking.”
“We love the Under Armour Outlet for great quality (durable, comfortable, trendy, etc...) athletic wear. Depending on the sales offered, you can catch some great buys here, but it can be pricey sometimes as well. The store also offers perks to first responders, a loyalty program, etc...”
“My first vist to this location, I asked the manager if they were going to get the new work dudes with the composite toe. I have seen them online, but I like to physically handle before I buy. The manager Nicole, said that she is expecting them to arrive in a couple of weeks and that she could take my contact information to let me know when they come in. Sure enough a week later I got a text, saying that the shoes are in stock. Nicole already knew I wanted a 11wide and she held a pair for me until I was able to get back to her store. When I arrived, Nicole informs me that the new work shoes are BOGO half off!!!! WAIT WHAT?!?!?! So I got two pair with additional 15% off for spending over $100 and two free pair of laces. Nicole was very nice and fun to chat with. I definitely will recommend my other Hey Dude wearin Dudes and Dudettes to check out the Hey Dude outlet in Gloucester.”
“Today I visited your store and was greeted by the staff immediately upon walking in. I came in searching for a pair of Classic Crocs in a color that has been discontinued. Many customers would have been discouraged, but thanks to Gianna and Mia, I wasn’t. They went above and beyond to ensure I left with a pair in a color that was as close as possible to the original. From checking the stockroom for additional options to searching online for alternatives, they never stopped trying to help. Both associates demonstrated outstanding customer service and made my shopping experience truly exceptional. I haven’t experienced service like this in a very long time, despite shopping frequently. It was refreshing to receive such genuine care and dedication, and it made today’s visit one to remember. Thank you, Gianna and Mia, for your professionalism, patience, and commitment to helping your customers. Crocs is fortunate to have associates like you representing the brand.”
“RACK ROOM SHOES HAS IT!!!! SHOE'S THAT ARE COOL AND RELAXING WHILE WEARING THEM ???!!! THE PRICES ARE LOW ON ALL OF THE SHOES AND THE STORE IS NEATLY ORGANIZED!!!! A ALL SHOES ARE EASY TO FIND AND RACK ROOM SHOES HAS A PLEASANT ATMOSPHERE AND PLEASANT STAFF AS WELL!!!! RACK ROOM SHOES IS FAMOUS!!!”
“Great customer service . Each and every staff member I encounter was wonderful. Big shout out to Tia and Madison for going above and beyond . I also want to thank Edel and Nadja. Matt you have a great team . Keep up the good work!!”
“Came here today to purchase shoes for the new school year, while some shoes were in the wrong box with the wrong size, it seemed they were low on inventory on the nicest shoes in the store. Store was a very disorganized.”
“I had a great experience while shopping for a new pair of Uggs. They were friendly, professional, and very helpful throughout the entire process. Miles was an excellent help and so kind. Excellent customer service and a very positive experience.”
Last month, Foot Locker Inc. reopened its flagship store at 112 W 34th St. in New York City, as part of new retail plans. The store introduced "Home Court," a basketball-focused shopping area created with Nike and Jordan Brand. The updated store offers a basketball-themed shopping experience. It combines customer service with the newest products for use on and off the court from several brands.
The "hands-free" footwear brand Kizik just opened its second U.S. store at the iconic Mall of America in Bloomington, Minnesota. The Mall of America store, located in the West Market on the second level, offers Kizik's full assortment of shoes for men, women, and kids in all sizes. It will also carry new seasonal styles, Kizik-branded apparel, shoe care kits, and no-slip socks.