Victra is a Verizon Authorized Retailer in Bloomfield, NJ, striving to create the best possible experience. The store offers a full range of wireless devices, phones, tablets, and accessories. Reviews highlight great experiences with knowledgeable and dedicated consultants. Customers report employees who are welcoming, attentive, patient, and professional, helping with new phones, equipment, service plans, and account perks. Multiple reviews specifically praise the service from one employee, noting this person was helpful, informative, and a great multitasker who did not rush customers, even when working alone in a busy store. This employee provided patient service to all, including families with young children and seniors setting up new phones, ensuring their specific needs were met. Another employee is also noted as being very helpful and kind, explaining all options thoroughly to ensure comfort with choices. While the service is consistently described as above and beyond, some feedback suggests the store can be very busy and may benefit from having more workers to manage the workflow. Overall, the store is recommended for its top-notch, hard-working employees who handle everything with a positive attitude.
I am so pleased with my visit to this particular Verizon, first they greeted me and directed me to Bemi who helped so professionally and patient, she is a very smart and guide me so well on how to use my apps.
November 2025
Even though they were busy, they got me out of there in Good Time! Both employees were very pleasant also!
October 2025
Aaliyah and Dmitry are very professional accommodating and patient good atmosphere Loved the co workers at this location
