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January 2024 by Evangeline Kim
This Verizon Wireless Victra store is great! (Much more efficient than one of the Verizon Wireless corporate stores in NJ I used in the past.) Very special kudos to Elijah Rivers, the wonderful rep who helped me upgrade my iPhone 13 Pro to the 15 Pro Max - along with a new iWatch. He's a super knowledgeable tech-head, very patient, well-mannered, and very attentive to customer needs. Great sense of teamwork with his associates with a cheerful welcome!! Bravo!
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December 2023 by Evangeline K.
Certainly the best Verizon Wireless store (Victra) in New Jersey. I've been to a corporate Verizon Wireless store in NJ - and there's no comparison. Seek out Elijah Rivers, the wonderful rep there. Super knowledgeable, attentive and patient, he's outstanding. Good teamwork ethos throughout the store and a welcoming atmosphere. Elijah helped me upgrade my iPhone 13 Pro to the new 15 Pro Max -- couldn't be more pleased! He's a gem.
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December 2023 by Tazo Davitiashvili
Got great service. Had some issued and they explained and fixed everything appropriately.
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November 2023 by KV
Terrible customer service
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November 2023 by Jessenia Rivera
Elijah is great and patient. Thanks for your service. Love my new iPhone 15 plus!
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October 2023 by Susan Unkert
It was not possible to recreate my issue with my phone at the store with Elijah, unfortunately. But, he tried and gave me suggestions to try.
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July 2023 by Javier Vilca
Kaylee went above and beyond to make sure my new iPhone was 100% operational. Thank you.
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July 2023 by Ailani Singh
I LOVE Kaylee and the actual manager of the location . Them two are WONDERFUL and so patient. They will get it done as best as they can.
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June 2023 by Veronica Puente
Kaylee is such a caring person. She explained all and helped with all my technical needs
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April 2023 by Lay Noctem
Had a great experience. The staff is short but they knew their job well and did it perfectly!
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February 2023 by robert dobbs
Kayla was amazing and had me in and out in no time. Was thorough and professional and did a great job!
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February 2023 by Nancy Wilson
Linda and Kaylee were wonderful! Made a stressful situation better.
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February 2023 by Asha Dais
All the associates were helpful, patient, and made sure everything went smoothly.
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November 2022 by Alan Hill
Salesperson, Linda, who is also the manager, was misleading and shady. Signed me up for the Verizon phone insurance after I explicitly said not to do so twice. I was given a $15 discount on my accessories instead of the 25% off I was supposed to get. Pushy sales tactics. And I was not actually sent the real receipt via email, and had to find all this out after the fact. A very unpleasant purchasing experience. I would recommend most to just shop online so there is at least transparency.
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November 2022 by M G
Verizon you have a lot of work to do with your dishonest employees lying to get people to buy the most expensive phones.I walked into your store to see some phones,I was tolf that the promotion I was asking about was no longer valid when I spoke to 2 different rep over the phone the same day who told me about the promo and the free phones available.That did it for me!
