TD Bank, known as America's Most Convenient Bank, serves over 8 million customers with a variety of banking products and services across multiple states. While some customers appreciate the bank's polite and knowledgeable staff, there are concerns about high employee turnover, leading to unfamiliar faces at branches. One customer praised a compassionate banker for assisting them with fraudulent charges, highlighting the bank's supportive service. However, others noted frustrations with long wait times due to commercial transactions. Overall, many customers recommend TD Bank for its friendly service, especially during challenging times like COVID-19.
Waited 5 min at drive through. No teller.went inside.3rd in line. 1 teller. Waited at least another 5 min.He took my check and went to the drive through to cash it. No excuses to run a bank like that!!!
May 2026
Been coming here since it was commerce Bank, for over 30 years, I would never want anything more from a bank, great employees , great environment, great hours, very accommodating, much better than most banks
August 2024
I came in this morning after experiencing a lot of fraudulent charges on my account and I was just about in tears. JAKE was the most kind and compassionate banker. He sat with me and took his time to help me dispute the charges. He was very reassuring. Thanks again, Jake!