“Corporate TMobile gets 0 stars, Bernard gets 6 stars. I had to call TMobile and when I did I stopped thinking for myself. I'd have died if it was the zombie apocalypse After 4.5 hours in the phone with some of the dumbest misinformation I've ever heard, I went to the store. About 3.5 mins later, I was all fixed up.
I had to add international calling to an employee that was traveling. I could text with him on iMessage, but he wasn't getting TMobiles texts. I actually had to explain that to the people at tech support.
Thank you, Bernard. Not all heroes wear capes.
ETA: Aiysha is a rock star. Calling TMobile for Business is still an exercise in futility!! Thanks, Aiysha !!”
“I was so confused getting my phones working, I went to Isaac at the Verizon store and he was able to get everything working again. Thank you Isaac. Very professional and understanding of the technology.”