Eddie Bauer is a well-organized store that provides a pleasant shopping experience. Customers appreciate the friendly and genuine service from the staff, particularly the store manager and associates like Kevin and Stephanie, who go above and beyond to assist shoppers. Many reviews highlight the outstanding customer service, with staff eager to help find the right sizes and selections. Shoppers enjoy the variety of clothing options, including jackets and shirts, and often take advantage of sales, such as 50% off selected items. While some customers may not favor every clothing line, they still find quality items, like light raincoats. The store's atmosphere is welcoming, and employees greet customers warmly, creating a positive environment. Although it may have a smaller inventory compared to other locations, the exceptional service makes it a preferred choice for many. Overall, Eddie Bauer stands out for its commitment to customer satisfaction and a friendly shopping atmosphere.
Customer service needs a lot of improvement, waited 20 minutes for help.
December 2023
Great place, variety of selections and sizes with outstanding customer service. Find a shirt, jacket, or outfit, and they will gladly assist in finding the right size for you. Good inventory of sizes as well. I am very pleased with my selection & purchases.
October 2023
Nice store, though not much of a fan of the clothing line. Did get a nice light rain coat that I've been looking for. Excellent service.
