Macy's, a historic and well-known department store chain, offers a wide range of products including fashion, shoes, housewares, gifts, and furniture. Located at Rogue Valley Mall, the store features top brands like Ralph Lauren, Calvin Klein, Clinique, Estee Lauder, and Levis. Customers appreciate the store’s cleanliness and organization, which has improved significantly in recent visits. The staff is generally friendly, professional, and eager to help, with some employees providing exceptional service, such as assisting with styling suits or wrapping gifts. While the in-store clothing selection, especially for men and women, can be limited, the store’s home goods and accessories are well-stocked. Customers highlight positive experiences with helpful employees who understand their needs and make shopping easier. Overall, Macy’s provides a pleasant shopping environment with good customer service, making it a reliable place for fashion, gifts, and home essentials.