Bank of America (Drive-thru ATM) offers friendly and professional service, with staff who are patient and willing to work until customers' needs are met. Customers have praised their detailed and thorough assistance, especially during important transactions like wiring money for home purchases. The staff is helpful in guiding customers through account openings, app usage, and setting up services such as Apple Pay. The branch consistently provides a positive experience, making banking tasks easy and stress-free. The bank also takes proactive steps to enhance safety, following CDC guidelines and local restrictions, which may lead to temporary changes in hours. Overall, customers appreciate the helpful, caring staff and the smooth banking experience at this location.
Was so happy! Had a great experience at the BOA in Brielle. The employee I interacted with was Grant. Nice, knowledgeable and patient (I'm not tech savvy). Now I know where to go for banking help! Thanks Grant and thanks BOA for hiring this wonderful employee!
May 2024
Had to visit this bank while away for work. I was wiring money for the purchase of my first home. Grant was extremely detailed and thorough, making a scary process super easy!
September 2022
Every experience with their branch has been fabulous, from opening up custodial accounts to helping with a business account change. Always friendly, professional and willing to be patient and work on things until they get it perfect for me.
