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April 2024 by Bob` P
Horrific always horrific. Service and personality sucks..
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September 2022 by Eliot Colon
Every experience with their branch has been fabulous, from opening up custodial accounts to helping with a business account change. Always friendly, professional and willing to be patient and work on things until they get it perfect for me.
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August 2022 by Eric Milone
This is my favorite bank. Chad was amazing. He went above and beyond to meet my needs and help me open an account about a week ago. He had a great attitude, was very helpful, showed me how to use the app, and how to set up my debit card with Apple Pay. He followed up with me to make sure everything was going smooth as well. This was my best experience I ever had at a branch. I am very grateful and look forward to banking with Bank of America for years to come. Thank you !
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January 2022 by Oleg Chernov
I stopped during business hours and the bank was closed without explanation. Horrible.
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June 2021 by Beck Shoislomov
Horrible staff , horrible customer service!The bald , hispanic looking guy was extremely rude. I went to this location to open a business account for my newly established business. I had all the necessary documents from IRS in my email, as soon as i walked in i told them that, and i asked if its ok to send my documents to their email and if they can print out for me. The banker i was talking to said he is not sure about it, and i told him that other location said its ok to do so, and the only reason i did not do in the other location is bcs they did not have available time slots for that day, so i went to this location. Long story short, as soon as the baker talked to bald banker he responded with nasty attitude that he doesnt care what other locations do , he will not allow me to print anything there. And i told him that he was nasty to me , then he said that he was not. I told him not even knowing my reasons you are giving nasty attitude then as i was arguing with him, the other banker came and decided to help me, but the bald guy already made it clear that its not a place to bring your business.Strongly suggest bank of America to consider getting rid of this kind of personal since they are making sure BoA customers are taking their business to other banks!
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May 2021 by Sabrina Brown
I wouldn't even put one star but it wouldn't allow me to post. First time there to cash my minor son checks into my account (which I do every Saturday) but my branch was having issues with system. Came here and the manager (young male with beard) was the rudest, nastiest, arrogant manager I came across in all my years of banking. Very unprofessional. I will never go back!!!
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March 2021 by Clare C.
Customer service here is lacking. Bankers are downright rude and if you try to call the branch, no one answers.
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November 2020 by Jillian Hostnik
Horrid! Needed insurance papers notarized. Blonde woman was extremely rude declined to do so because I’m not a current customer. I’ve been in this town my entire life, worked in customer service, and not to mention I appreciate humanity. Way to never earn me as a customer! Go to UPS in town to get notarized papers!
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June 2019 by Joseph Griffin
This location is wonderful - ask for Anne and she will take care of whatever you need.
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May 2019 by Brian Holly
My wife went to retrieve her disability money from the Bank Of America Card issued by the State of New Jersey. The very unfriendly and arrogant teller told her that they don't follow state policy and furthermore they don't have money on hand for people who do not have an account there. When she asked to see the manager she was told it would be a very long wait.
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June 2018 by Grace Foy
It has all changed -the place is sterile and employees are stone cold.
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August 2017 by Grom Grom
I came across a prepaid Bank of America card in a regular envelope, no explanation. It said 'consumer refund'. I called and it had $250 on it. I do fill out medical questionnaires sometimes. I went to BOA to cash it out. The one girl attempted and the older lady didn't even allow her to try. She said it wasn't worth cash and only worth purchases. She said I probably got it from overpayment on a bill and could only use it toward buying something. She insisted it came with a letter but I ASSURE you it did not. She was so snippy and didn't even look at or try to help that I took the card directly to their MAC 10 feet away and shockingly, it spit out the cash. 😂 Whaaat!? $240 for my next vacation!? Thanks BOA!
