Wells Fargo Bank in Brooklawn offers personalized and accessible banking services, supported by self-service tools for everyday banking needs. Customers can visit the branch or make appointments to receive assistance with deposit products and other banking services. The staff is known for their kindness and helpful attitude. One branch manager, in particular, is highly praised for being knowledgeable, responsive, and dedicated to helping clients with various situations. Customers have shared positive experiences, especially regarding staff members who go above and beyond to assist, even with complex matters like estate processes. New clients appreciate the friendly and thorough service during account setup, with staff helping them navigate apps and digital banking features. Overall, Wells Fargo in Brooklawn is committed to supporting customers’ financial goals with attentive service and reliable tools.
I work with Wells Fargo for personal and business for the last 5 years. Jerry Woodard the branch manager at this location is outstanding. Extremely knowledgeable of the banks processes and helps me out with everything in a timely manner. If you need help with any situation he’s a Wells Fargo manager I have a lot of confidence... read full comment
August 2022
first time going here i set up an account with one of the ladies working there. it was quick and she was nice. everything was thoroughly explained and she helped me set up my phone for apple pay and the wells fargo app. i will update my review/opinion if need be.
May 2020
Drive thru is very slow. Not sure what takes this branch so long. Been waiting 20min in drive thru ....I have worked in a bank and it's simple. Not sure what the issue is with the slow speeds.