“My local Ace Hardware store is much more like a mom and pop shop(which I love!)rather than their huge competitors! If they don’t have what I need, they will order it for me. The staff was incredibly helpful with finding the products that I needed along with using one of their 50% off coupons.”
“The best local hardware store. Full of practical stuff for your home/garden projects and staff is knowledgeable and friendly. My 7 y/o loves to snoop around in there because there are so many neat little items and prices are reasonable. Got my windows re-screened there, and they were done within 24 hrs.”
“I had a fantastic experience with American Royal Hardware in Montclair, New Jersey. The staff was incredibly friendly, knowledgeable, and genuinely eager to help. I needed several solid brass poles cut down to custom sizes, and they took the time to assist me with precision and care. What stood out most was their commitment to customer service and their generosity toward the local community. It’s refreshing to find a locally owned hardware store where people still go above and beyond to help their customers. Thanks again Roy!”
“The showroom is clean, spacious and very well organized. Displays are setup in a way that makes it easy to visualize how everything would look in your space. The staff was knowledgeable, helpful, and attentive without being pushy. If you’re in the market for kitchen or bath products is definitely worth checking out.”
“Harbor freight is a great place to go buy inexpensive tools for your project or parts for your car, etc. I actually went this time to purchase a gift certificate for my niece's husband for his birthday. It's a great gift for somebody who is mechanically inclined. I know he loved it. I often go there and purchase things for myself. I'm a big do-it-yourselfer so there's always something that I need and they have it.”
“The service was amazing. i had an issue with a piece of equipment and Augie was able to fix it with his drill after a couple of tries. He was friendly and very patient explaining how to fix it. He saved me from sending it in for repairs. Much appreciated. Thank you”
“Visited the store to check out kitchen cabinet options. Mary was EXTREMELY helpful. She was knowledgeable, friendly, showed us different options without pressuring us into any specific brand. She went above and beyond to give us different ideas. Have been to multiple cabinet stores and by far she was the most helpful.”
“I freaking love Red Star!!! Ryan and Joe are efficient, kind, knowledgeable, and make me feel valued every time I’m in store. There’s always a good vibe there and I feel taken care of. Been going since I was young with my parents and their consistent care got another generation of customers. You guys rock!!”
“When the electronic lock in my wife’s store broke I called Bunchers Hardware asking them to recommend a locksmith . I have been shopping there for 25 + years. The women answering the phone, in a pleasant manner , to said “ we have one here and will have him call you .”. Ten minutes later Frank called me and said he would “be there by days end.” He spoke to my wife ,found out her hours ,and arrived after her last customer was seen. The lock was repaired ,and my wife was able to go home knowing the front door was secure. We cannot than Frank and Bunchers enough for quality and caring service Dr Sherman”
“Great Communication, Good Pricing, Quick Turnarounds and Great Quality and workmanship. would highly recommend this company. They stand above all others i have dealt with. Jordan was quick and paid attention to the details.”
“This store offers a fantastic selection of high-quality tools at competitive prices, and the staff are always very friendly. The only minor drawback I encountered was an $18 restocking fee when returning an item.”
“If you are delivering as a semi driver, there is a warehouse across the street from their store. The dock is off the street down by Mt Prospect Ave. They will help you back in.”
“These guys are the pro's of the professionals. Excellent high quality materials and construction. Beautiful designs. Surprisingly fast service. There isn't a better deal around.”
“As a new homeowner, I am not very handy at all. Was not sure even sure what to do with a snowblower I was given (does this thing even work? how do I turn it on?)From the very first call, this place went above and beyond. Debbie called me at least 5 times to coordinate pickup and drop off (due to my busy travel schedule)- she was super flexible, informative, and understanding of my needs- and she left so much important detail in her messages to me. For example, I had to suddenly go into the city on the scheduled drop off date, and she found a way to get my drop off scheduled for the next day so I could be there for it- and she also coordinated with the delivery tech to make sure he stopped to show me how to actually use the machine. She did this with minimal contact with me as I was in meetings all day.The tech that picked up and dropped off the snowblower gave me extremely detailed instructions on how to use the machine as was well as tips to take care of it and avoid future issues. Either Debbie told him I had no idea what I was doing, or he could just sense it from my questions- but he did a great job of giving me dumbed down instructions without being condescending or making me feel like an idiot.My experience from my first call to payment and receipt of my machine was exceptional and painless. I was listened to, prioritized, and treated with kindness and respect. I will be using them again for any equipment needs, and recommend you do too- especially if you are intimidated by machines/equipment/are not handy.”
“The best hardware store ( in Livingston Nj) it doesn’t matter what you need . From pots and pans to specialized items they have it. Even have candies popular from the movie theaters in the 50’s. ?”
“Awesome option for tools and gadgets. Good prices and good deals even though recently they haven't come up with good deals and prices are rising. Some stuff you can't find because they are a bit limited many items are missing but they have a lot of options. The Member's Club is not what it used to be, deals are mostly on stuff people don't buy or need.”
“Guy that owns this place is so nice. Helps you out, doesn’t try to oversell you anything you don’t need. Very genuine person running this local business.”
“This HWS. has things that you can't find at home Depot and other large corporations. Oh LOL, The personal care and concern not having to look for help. 😊”
“My experience was well appreciated with the staff at area rentals in hillside. Would do buisness with them again. Great experience with manager and driver. Thk u.”
“The service in this store is exceptional! I went in with a question about an EGO shovel and they were able to help make it work for me. I can't thank you all enough!”
“JULIAN (I hope i spelled it correctly) IS THE MAN. EVERYTIME I COME HERE AND SEE HIM IM GREETED WITH A SMILE. HES KNOWLEDGEABLE, COMPETENT AND TRULY A PLEASURE TO DO BUSINESS. EVERY1 ELSE IS GREAT AS WELL BUT THIS MAN GOES ABOVE AND BEYOND AND MAKES THINGS HAPPEN. HIGHLY HIGHLY RECOMMEND COMING TO PATERSON AND DOING BUSINESS HERE. I COME FROM WESTCHESTER NY TO NEW JERSEY FOR ALL MY HYDRAULIC NEEDS. DO YOUR SELF A FAVOR AND GET OVER HERE. ALWAYS PRICED RIGHT!!”
“I'm glad I used Google to find this location. My husband only want to use Benjamin Moore paint and this location has the paint and all the extras that you will need. I parked in the front but there is even more parking spaces in the back. The staff was friendly. The lady that helped me did everything from getting the paint, ringing me up and even brought the two 5 gallons of paint directly to the car and placed them inside ?. She lifted the gallons up effortlessly. When I got home I thought I could do the same thing. No! My neighbors Ring camera probably recorded my struggle. ? I will let the contractor remove the remaining gallon from the car.”
“I Had the pleasure to meet with the owner of this Great Business & he Help me on the most he Can and i Definitely make this my Place to Shopping Great Prices To”
“I had an situation arise while traveling and needed to get to the closest hardware store as soon as possible. I was shocked by the size of the store and the number of products they carried, they had so much more than I expected. The staff were very friendly, knowledgeable and helpful. Great store!”
“The gentleman who helped me spent 20 minutes trying to find a solution to replacing a missing screw. In the end he had to cut down a screw and grind it down to make it smooth. After all of that effort he only charged me $2.00. This was the type of service which used to be common at retail stores but now hardly exists anywhere. I’m so glad it still exists at One Stop Hardware. Thank you!”
“MHS never disappoints. They are extremely knowledgeable about everything/problem I have ever brought to them. Rarely do they not have what I need, but the one time they didn't have in stock what I needed, they told me exactly what to buy and had me take a picture of the specs.”
“JMP Wood is a one-stop shop for all things stair-related. Their staff (especially Anna) are extremely knowledgeable and materials can be sourced same day in all styles and varieties. Great professionalism all around from the sales office, quality control, and loading/delivery.”
“I guess a few years ago they changed the formula for their pigments, and last year I came here and bought the paint that a lot of my house was done in, but it didn’t match at all. I didn’t use it, and brought it back almost a year later, along with a sample of my existing paint, and they matched it most excellently without any additional charge. The woman who helped me was extremely nice, and definitely earned my return business. Thanks for your help. It’s a near perfect match.”
“Today (11/05/25) was the second time I had ever entered the store to buy a toilet pipe/tube for a bidet. The first visit was in 2024, and now that I have a new apartment, I went back. On both occasions, I had workers assist me and even provide me advice on connecting/ making sure the small job (big in my mind - I'm not a plumber) went stress-free. Thank you to the workers for always being friendly!”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.