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8:30AM - 12:30PM
155 Clinton Road, Caldwell
Post Offices
“I had a great experience here when I came. The man working the desk was alone, but efficient. He helped me deciding which package /envelope was the best for delivering my specific item. He was very patient after we filled out some information incorrectly and let me stand off to the side while he took the next customer in line (vs making me go back to the line) so he could take me as soon as I was done. His communication was compassionate and professional. Idk why there are so many bad reviews but I'm assuming it's not typical for people to leave good reviews when everything is fine but rather people definitely jump the gun as soon as one little thing goes wrong. So I'm here to say, I didn't see or experience any of this and hope more customers leave positive reviews of their true experience. I'll definitely be back. I'm also grateful they are open until 5pm vs other nearby locations. Yes there was a small line forming but that's because it was near their closing time and all other USPS locations already closed for the day. The line moved quickly. I think people just have 0 patience these days.”
“I’ve never written a review for a post office, but I feel like they deserve the recognition! The employees at this location are wonderful. They go above and beyond and they are always kind and helpful. I lost a receipt a few weeks ago, and they took the time to retrieve it for me without hesitation. I always get the best service in this little spot. Thank you!!”
“OMG!! Best passport service I’ve ever received! Pleasantly surprised with the great service! Finally a location with a diligent and helpful staff! There was no wait time for a passport renewal. Highly recommend this location.”
“I always have a great experience at this post office. Lemar is truly exceptional and one of the best USPS employees I have ever encountered. He is professional, friendly, and always willing to go above and beyond to make sure customers are properly assisted. The rest of the staff is also very kind, welcoming, and helpful. I have never had an issue at this location, and I genuinely appreciate the consistent level of service provided here.”
“I choose to drive 15 minutes to this post office out of all the post office locations near my house because they are always quick and friendly. My packages travel very quickly when shipped from the Glen Ridge location.”
“I have been to this office many times. It is always well stocked with boxes and envelopes of all sizes as well as greeting cards. The premises are clean and the lines are minimal except around closing time.
Tara, the office employee, goes above and beyond to provide phenomenal service. I was shipping a box, which I purchased at the post office. It comes with tape stickers but they weren’t strong enough. Tara graciously offered to double tape the box for me with her own personal supplies of duct tape. She also advised me on the best box size for my items so that I don’t overpay. Great service and reasonable prices!”
“Tyneshia is an absolute rockstar! She was kind, professional, and incredibly helpful throughout my visit. Great customer service is hard to find, and Tyneshia is a perfect example of how one person can make a customer leave happy.”
“Had a great experience at this post office. The woman who helped us was super friendly and answered all of our questions. Really appreciated the helpful service!”
“Had a great experience today. My friend had an appointment for passport, something was wrong with her birth certificate. The clerk told her exactly how to remedy. I had also brought my passport information to try and be seen without an appointment if available. She took my information and I got my passport. But I was prepared. I had everything filled out and ready to go with all my required documents.”
“Writing about my experience with customer service in sending mail, not receiving.
Sammy was very helpful. Some post offices suck, but he was helpful to me and to others as well.”
8:30AM - 4PM
50 US-46, Pine Brook
Post Offices
“I would like to give a special call out for Keith. went to this postal office for passport services... Keith took care of everything and in between he gracefully attended to other customers as well.. thank you so much Keith!”
“This is the only bicycle parking next to the building for the Post Office. No Bike Rack. However, the friendly and excellent Service help make up for the inconvenience.”
“The best & most courteous post office I have been to. The tellers are always pleasant and helpful. However, I wish there were more people working at times when the lines are long.”
“Celene, Over the years has been the most courteous, thoughtful, nicest person I dealt with in the post office ever. Definitely goes above and beyond her duties, listens and always has a smile. Others should learn from her.”
“I called Montville post office today for a question that I know was a shot in the dark. The gentleman that answered the phone went above and beyond
I cannot say how impressed I am with the level of service. Kudos keep it up the postal service needs more like you.”
“Happy to find a USPS open late and appreciate that it’s two courteous and friendly employees. Thanks Abdul! Didn’t get the name of the woman working with him but she was so helpful to the customers too. I feel this is rare in USPS nowadays so that was refreshing and appreciated. Thank you!”
“I love this little post office. The lady there is Very helpful. A lot of these post offices, they don’t help you and they don’t tell you anything. She let me know that flat rate is the cheapest way to go! She helped me save almost 10 dollars mailing my package to my nephew!”
“I had a great experience at this USPS location. The staff was efficient, helpful, and processed my shipment quickly without any issues. Everything was done smoothly and professionally, and I was in and out in no time. This location clearly values customer service and efficiency.”
“The Cedar Grove post office is one of the best run ones around. During my most recent visit, the service was prompt, courteous and professional; the clerk (I don't know his name) is very knowledgeable and helpful.”
8:30AM - 12:30PM
400 Haledon Ave, Haledon
Post Offices
“Jordan & Elrich need a RAISE in that place! Awesome and knowledgable patient & professional. These guys are the best ✊🏼🙏🏼”
“Janine’s service is exceptional. She’s extremely patient and kindhearted. She makes me feel welcomed and walked through the mailing process with detail. Definitely an asset to this post office and wherever she goes.”
“I love this post office. The line is never long and even when it is the quick efficient service gets you in and out in a timely manner. Thank you Monica g for your service this morning, friendly, efficient and courteous. All the best for a wonderful holiday.”
“I find the different experiences amazing, running the gamut as they do. I have never had a problem there. People complaining about the parking? That's a Montclair issue, not a PO issue. I'm actually surprised the place is still open, given the other two locations, and just have to accept the limitations regarding closing (are the workers not entitled to a lunch break?) and other slight inconveniences.”
“I came into the store the person checking me out was so wonderfully she was super helpful great at her job being my first time I loved the service and will be coming back to do more in the future”
“Small, friendly never an issue there, best staff! I go there instead of the Parsippany branch, where I live, because it’s more personal and efficient! If there’s a line, I can drop off my package and know it will be scanned. Love Michelle and Jes and I can’t remember the guy’s name who also helps, awesome people, never any issues at all!”
9AM - 1:30PM
42 Preakness Shopping Center, Wayne
Post Offices
“I can't comment on any other employee, but for years, Bob has been a consistently outstanding employee. He's nice, polite and professional - an attitude that seems to be from a bygone era. If only all employees (USPS or not) were like him!”
“I really love this USPS branch! Taslim is usually the employee that helps me and she is always extremely helpful, friendly and efficient. I’m sure there are many others behind the scenes who help keep this post office running smoothly… keep up the fantastic work!”
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“Typically, any trip to the post office is associated with a groan, procrastination, then a period of denial. My wife and I couldn't put it off any longer. Holiday gifts had to go and we're in a pandemic. Our local post office was out of the question so we thought, try a new place.So glad we drove to the Park Ave., USPS. Erik was the clerk and he was extremely friendly, patient and professional. Took the time to advise us on our packages and delivery options and we in no way felt rushed. It was hard to imagine we were in a United States Post Office. Haven't had an experience like that in decades.Parking is fairly easy, lines were not very long despite holiday season rush on a Saturday morning. Also, there is disabled parking (which I utilized), directly in front as well as wheelchair ramp access for those who require it.Stay safe and be well...”