Shipping Centers in Caldwell, NJ

“Typically, any trip to the post office is associated with a groan, procrastination, then a period of denial. My wife and I couldn't put it off any longer. Holiday gifts had to go and we're in a pandemic. Our local post office was out of the question so we thought, try a new place.So glad we drove to the Park Ave., USPS. Erik was the clerk and he was extremely friendly, patient and professional. Took the time to advise us on our packages and delivery options and we in no way felt rushed. It was hard to imagine we were in a United States Post Office. Haven't had an experience like that in decades.Parking is fairly easy, lines were not very long despite holiday season rush on a Saturday morning. Also, there is disabled parking (which I utilized), directly in front as well as wheelchair ramp access for those who require it.Stay safe and be well...”

“I had a great experience here when I came. The man working the desk was alone, but efficient. He helped me deciding which package /envelope was the best for delivering my specific item. He was very patient after we filled out some information incorrectly and let me stand off to the side while he took the next customer in line (vs making me go back to the line) so he could take me as soon as I was done. His communication was compassionate and professional. Idk why there are so many bad reviews but I'm assuming it's not typical for people to leave good reviews when everything is fine but rather people definitely jump the gun as soon as one little thing goes wrong. So I'm here to say, I didn't see or experience any of this and hope more customers leave positive reviews of their true experience. I'll definitely be back. I'm also grateful they are open until 5pm vs other nearby locations. Yes there was a small line forming but that's because it was near their closing time and all other USPS locations already closed for the day. The line moved quickly. I think people just have 0 patience these days.”