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“Best bed frame in the business! You could wrestle a moose on it, and it doesn’t slip, slide, or squeak. It’s built like a tank.They take care of their customers. I bought a Queen frame, 3 years ago. This week we purchased a King bed. I called to buy rails to transform it from Queen to a King.Josh and Marisol took care of me on the first phone call. Boom, it’s in the mail for delivery.I chose this particular frame because it 100% will guarantee a proper foundation for your mattress and box spring. I won’t sleep on anything else.Thank you so much guys!!!!”
“Very helpful sales staff and especially the store manager. Helped me put together the order for my new mattress and accessories.A pleasure to do business with this company!”
“Jay was very knowledge and experienced. I had a lot of questions when I first came in, and I had all of them answered with zero hesitation. I’m very pleased with my purchases and I would recommend this place to anyone!”
“Our sales Rep Anthony R. who we recommend ? ? was only knowledgeable on the products (appliciances we needed) the wear and tear, the care and most of all he actually listened to what you were looking for and didn't crowd you or tried the pressuring you ?. If you need appliciances, PC Richard's, look for Anthony R. You won't be disappointed ☺️ ?”
“My sales person was Yolanda DeMary, she couldn’t be nicer and more helpful. She helped me to extend a warranty so I could get my washer machine fixed. She went above and beyond thank you Yolanda. Lynn”
“My husband and I came in to do recon work to check out some appliances for our kitchen renovation. It was a little overwhelming in determining what we were looking for. David was super helpful! He gave us a lot of key points and information. We had a lot of questions. He helped us narrow down what was good about certain brands, what tonlook for/consider, and what his previous customers felt after purchasing some of the appliances he recommended. We felt like we left the store more confident in our choices.”
“Came to Mattress Firm after a bad experience at another store shopping for a mattress. We were immediately greeted and helped by Rahmir. He explained our options and was extremely helpful. Didn't feel rushed or pressured the entire time. A couple months later, the mattress we purchased ended up being defective. We submitted a claim which was an easy and quick process. Upon coming back to the store to get a replacement, Jeremy helped us and he was great as well! Really good experiences with the associates in this store around, highly recommend!”
“Comfortable Mattress and exactly what I ordered. Delivery guys were great and friendly. I was happy with the showroom person and delivery people. No complaints and well worth it.”
“It wears so good. More than I expected it to be Steve Prestup was so Courteous, Friendly and very Good with Customer Service. Thank Steve Prestup and the Mattress Firm Company”
“I loved shopping at Emely furniture. Even though one of the pieces took a while to arrive. The girls always called me to keep an eye on them. I recommend it. 100%”
“If you are on the look for a new mattress this is your place to go. Nick was so helpful and very knowledgeable. He walked us through the selection of mattresses and helped us pick which one would fit us best. We couldn’t ask for a better service.”
“Number one go to when purchasing a new mattress. Friendly, professional and always the best quality. John was of great assistance when in the shop recently, very knowledgeable and helpful in finding the right mattress. Follow up assistance with Mark to rearrange delivery solidified how truly great this location is. He went above and beyond to help ensure appropriate/timely delivery. Cannot recommend this site enough to those in market of all things bedding related.”
“Yesterday, I visited the mattress firm website looking for a deal. Today, I decideded to go to the store and Thomas introduced me to an even better option and great deal. I was able to try the mattress at the store and right after, I proceeded to make the purchase. My mattress will be delivered right into my apartment.Thank you, Thomas for the experience.”
“Me & my wife had a great experience with emily. She is extremely knowledgeable & made us feel super comfortable with our purchase. Took the time to explain & even gave us an awesome deal! Truly appreciate it. For the first time in a while i left a store feeling like i made the right choice & not feeling ripped off with my purchase. Will definitely reccomend emily to anyone & will definitely be doing business in the future. Thanks again :-)”
“Monica was very nice and helpful. If I could review her coworkers it would be zero stars because they looked at me like I couldn't afford the beds in that store.”
“Great selection, professional customer service and store manager , Fadi, is very helpful, knowledgeable, and friendly. I went in for a new mattress for my daughter and left with one for myself too! Fast delivery too - less than 48 hours from purchase.”
“Great place to purchase electronic home appliances for your home. All the employees here provide phenomenal customer service and tries their best to accommodate your needs. Currently, i believe they are still having an ongoing promotion where you get a free kimchi fridge when purchasing a massage chair. So definitely do check that out cause the massage chair was also 30% off!”
“Very good experience with Ali at the Hackensack store. He took his time in explaining the difference between mattresses with no pressure sales. I would recommend talking to him when you walk in. Great mattress too!”
“Patrick's the best! Patient, attentive, detail-oriented, and was willing to work within my budget. He went above and beyond! Highly recommend! Quality service.”
“I'm a designer in Chicago and have a client in NYC that needed an adjustable bed. My client and I worked with Natasha and Bill and they could not have been any more wonderful. Friendly, helpful and incredibly knowledgeable about the product. They really provided an easy, turnkey experience and we're a pleasure to work with.”
“I had a great experience at Mattress Firm! Ray was super helpful and really took the time to assist me in choosing the right mattress for me. I’m very happy with my choice and the process was simple and seamless.”
“Our salesperson Lesley treated us like family. She did not pressure us and let us take our time. She was great.Lesley helped us purchased a quality couch and a power recliner chair for far less than the price quoted by a competitor store.”
“Jodi was awesome, I went in to buy a mattress yesterday and she helped me choose the right one within my budget super fast. Great experience, will definitely come back. :)”
“Joissy has to be the best employer there she made sure I got the couch I wanted. Even though it was out of stock. some how she made it happen. I can't be any happier. Plus she was so sweet and nice to me and my family. She really went out her way for us. We will be back soon ❤️”
“My experience with Malik C. as a store representative was fantastic. Malik was patient, knowledgeable and helpful with my new purchases for a new stove amd refrigerator. I was able to smoothly complete the transaction and scheduled delivery and Malik was available to speak during the several times I called to ask additional questions.Great job Malik and thank you!!!”
“My wife and I met with Aris at the Manhattan store. He was pleasant and very helpful. He quickly found us a dining set within our price range and called to check on availability at their Maspeth location. He arranged for delivery and followed up with the date and time a week later. He called to check with us after the delivery was made. We are now enjoying dining at our new table. Great service and great products.”
“The knowledge of the product and outgoing professionalism was on total display at this location as Abdeslam was so so helpful, patient and outgoing. I recommend dealing with him for all your mattress needs. A++++”
“I had a helpful and efficient experience with this store thanks to Anthony, who was able to synthesize my preferences and constraints and narrow down quickly the options that made sense for me. For those who are unfamiliar with the nuances of different mattress types and the pros and cons, Anthony will be able to guide you through the process and find something that meets your needs.”
“My salesperson was very patient and helped me find exactly what I was looking for. I was looking for a sofa and I wanted something of good quality. They have a great selection. They take their time with you and answer all of your questions. I was able to pick a delivery date that was convenient for me.”
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“Best pillows ever! We’ve had our pillows for years (that were purchased in a department store). I came looking for more and was excited to be able to buy directly online! Easy to clean and the softest pillows ever!”