Citizens is dedicated to helping customers bank better, offering support for various financial questions, including housing, education, and retirement. With approximately 1,100 branches and 3,100 ATMs across 15 states, Citizens ensures accessibility both in-person and online through a mobile app and customer contact center. Customers appreciate the patience and helpfulness of staff members, like Bridget and Sheree, who are noted for their professionalism, knowledge, and commitment to follow-through. Overall, Citizens strives to provide a stress-free banking experience for all. Member FDIC. Equal Housing Lender.
Mike and Bridget.... Have been Nothing but Patient and Helpful.... No Stress when speaking with them ..unlike their customer service center.... I Truly Appreciate you both
November 2023
I do not bank here, but I had to deal with them because of an estate issue. Bridget Murray helped me navigate a difficult problem. She was professional and most importantly, she followed through. Excellent!
April 2023
I was extremely impressed by the communication with the Bank associate . Very professional and knowledgeable awesome person-Sheree Francis
