-
March 2025 by Olga Gonzalez
This is my first time going it was very serviced for everyone, the employee was very friendly and explained everything, They were professional and more I love it
-
March 2025 by Angela T.C. Imperiale, CALA, CDP
Thank you to JIM AND JILL
-
March 2025 by Hunter Ryan
Switched over from Straight talk and bundles internet and cellular for 70 total. What a steal
-
February 2025 by Ellell Ess
My legacy box (old account) failed. The salesman gave me a new updated box because there are no more legacy boxes. The new boxes was not compatible with my legacy account. I would have to upgrade my account. That would cost me an additional $45.00 per month on top of what I was already paying. When I called Xfinity they checked this store's stock and they had legacy boxes in stock. FYI, the new boxes are configured to function as legacy boxes so that legacy customers won't have to pay that exorbitant price. If you haven't figured it out, 'Legacy' means 'Older People.'
-
February 2025 by Luis Quintana
I'm being billed for service I don't have nor I never used, I never requested for Xfinity to send me any equipment to home that doesn't work. How the hell does that happen. That reason why I cut core the first time Xfinity y'all be on some BS! 💯
-
January 2025 by Norman Ross
Quick in quick out. Very professional
-
December 2024 by Daniel Rodriguez
Local Cocast store. Usually busy, in a busy plaza, but wait time is reasonable. Always polite, which goes a long way.
-
November 2024 by Lynda Nunez
Walked in for a new remote they were very friendly and helpful no wait time was helped right away
-
November 2024 by Michael Saier
Had tons of issues with Comcast for about 3 years so i dumped them. I finally found somebody who cared but it was while I was returning the equipment
-
November 2024 by Louski brick yard
I was treated very well
-
November 2024 by Michael Pine
This branch in cherry hill is very polite and helpful
-
November 2024 by Beverly
After I refused to have a representative come to the house they sent one anyway and I told him that I didn’t ask for him to come to the house he said okay and left also said that I would not be charged. Xfinity has been trying to get $98.62 from me ever since Ecspecially after I explained that I didn’t make the decision or request to have a person come not to mention that I am on a set income. They enjoy taking advantage
-
October 2024 by Valerie new chile
THE CUSTOMER SERVICE IS EXCELLENT FROM THE FRONT DOOR. MY XFINITY REP TOM WAS EXTREMELY KNOWLEDGEABLE, EXPLAINING EVERYTHING IN DETAIL, WHILE BEING PLEASANT & REFRESHING. TOM ASSISTED ME BEYOND MEASURE AND IS TRULY AN ASSET TO XFINITY.
-
October 2024 by Joel Jaffe
For weeks, I had been having a problem with the settings on my iPhone. I tried numerous times to find the solution online. I must have tried twenty or more suggestions, but all of them failed. Since the problem involved my VOICEMAIL, several websites stated that different carriers have different numbers for their VOICEMAIL. I was unable to find any such number for Xfinity. Determined to have my phone work properly, I went to the Xfinity Store in Cherry Hill. I was assisted by a tech person, Dametri. At first perplexed, he patiently tried several things until he came up with a solution. He succeeded. He couldn't have been more gracious. Next time I get near the store, I should bring him a cheesesteak.
-
October 2024 by Paul Mulle
Staff is available when place isn't very crowded. Otherwise can be considerable wait.
Company tactics can be woefully inadaquate, highly frustrating and stressful.
Gone are plug and play days. I usually go to store to return outdated items even though Xfinity informs us paid, return postage will be provided. It wasn't. Additionally, I worked unpaid hours getting my linked household equipment reconnected to new WiFi hub! If your home 🏡 or maybe small business relies on more interconnected devices I hope you have knowhow or staff to get you back online with needless grief ...
