Kohl's offers a wide selection of fashion, footwear, beauty products, and home decor, making it a popular shopping destination for many. Customers appreciate the store's focus on savings through sales and Kohl's Cash, along with hassle-free returns and free store pickup, which make shopping easier and more convenient. Many reviews highlight helpful and courteous staff, especially at locations like Clifton, where associates are professional and attentive. The store has recently upgraded its checkout process with new registers that allow for quick returns and faster service, enhancing the shopping experience. Customers also value the variety of stock available, especially during the holiday season, though some note that popular sizes can sell out quickly. The staff at Sephora, including representatives like Steph, are praised for their excellent customer service. Overall, Kohl's is seen as a reliable, friendly, and inclusive store that caters to active, casual, and home decorating needs, making it a go-to choice since 2006.