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“I recently had a very good experience with UPS and wanted to take a moment to share my thoughts. From the moment I dropped off my package to the time it was delivered, everything went smoothly and professionally.
The staff at the UPS Store were friendly, attentive, and efficient. They answered my questions clearly and helped make sure my package was properly labeled and secured. I appreciated how organized and clean the location was—it made the process feel stress-free.
The tracking system was also very reliable. I received regular updates via email and text, and it gave me peace of mind to know exactly where my package was at each stage. The estimated delivery window was accurate, and the package even arrived a little earlier than expected.
Most importantly, the package arrived in perfect condition, with no damage whatsoever. That showed me that UPS takes care during handling and transport.
Overall, I’m really pleased with the service I received. It was a great combination of speed, care, and professionalism. I’ll definitely be using UPS again in the future, and I feel confident recommending their services to others.”
“I've been to a lot of ups stores and this one by far has left me with the best experience! It's a shame its not local to me. Thank you for the help Sam!”
“The store on 4867 Broadway has the best worker I have ever experienced at any store. The employee Genesis Flores went so far and above to help me with my problem. I recommend everyone going to her for any problems. I m not that computer savvy and she took the time to help.”
“The representative Daniel at the counter handled the customers with distinguished and above and beyond performance he deserves a raise. And he sounds like a true leader”
“I had a fantastic experience working with Peter. He was professional, responsive, and went above and beyond to make sure everything was done right. It’s rare to find someone so reliable and easy to work with these days. I wouldn’t hesitate to recommend him and will definitely reach out again in the future. Thank you, Peter!”
“Melissa has the best customer service I’ve experienced in my life! I wouldn’t go anywhere else besides her UPS store in Maywood, NJ! I wish I could give her a 20 instead of a ten. Don’t go anywhere else besides her store!”
“Went to Westwood UPS to get fingerprints scanned for specialty license. After a few attempts on the fingerprint scanner Adrian took the initiative and called the agency that helps with the processing. The situation with the fingerprinting was resolved. If not for Adrian would still be there. Prior to Westwood went to Ridgefield UPS and wasted one hour attempt the scan and no one could help me.”
“I have been to many different UPS stores. This one in Englewood Cliffs NJ was a bit different. Really friendly, efficient and focus was on making the customer feel happy! I needed a photo (2x1 1/2inches) which is slightly different than a passport photo (2x2inches). Jin, the owner made sure he made that size photo happen. He also is a notary and placed the notary stamp where it would not interfere with the application I needed to fill out. That extra care will make this UPS stores MY new UPS store!”
“Only UPS I trust with dropping off my packages for my business. I’ve been a customer for 4+ years and the staff is always helpful and friendly. If you have a problem when you come here it’s you because they make everything extremely easy for you and even have a kiosk where you can scan your drop offs if you don’t want to wait in line. If it’s not busy they even help you to your car with your boxes.”
“This store has amazing customer service! We needed to ship the contents of my daughter’s 1-bedroom apartment cross country and Bryan was helpful on the phone before I arrived —suggesting the best times to come and to ask for him when I got there. He really put me at ease. He was so very helpful when I arrived, and took great care in the processing of 27 boxes. He also brought me a chair and I plugged in my phone when it died. I highly recommend this location for shipping…Bryan and his team were so professional and kind. Side note: I learned the hard way that it doesn’t make sense to use the UPS at the Staples Store for a serious shipping project.”
“I purchase alot of products online and returning my items are always easy because of this UPS store. This store is very reliable, efficient and the best one in town. Like seriously I am not joking. Even in the busy seasons they stand on business. I have been to many UPS and they can't compare to you guys. Customer service is 10/10. Awesome job to the team. Keep up the good work!”
“The UPS Store in Paramus, NJ offers a quick and efficient experience for its customers. The swiftness of getting in and out is commendable, making it an ideal choice for those who are pressed for time. The staff is incredibly friendly and helpful, always ready to assist with any questions or concerns. They go above and beyond to ensure a positive experience for every customer. Overall, the combination of fast service and welcoming staff makes this UPS Store a top-notch choice for all your shipping and printing needs.”
“I prefer this UPS location over others that are closer to my place since it’s always very clean and the staff are super nice, courteous, professional, efficient and super sweet. David was a pleasure to work with. Highly recommended.
Thank you guys!”
“Love this place . Great friendly customer service, everyone in the store is super helpful. i've used services such as printing for my wedding Decoration and sending money. very reliable and responsible place!”
“I don't understand all the negative reviews. I just came from UPS & the fellow who helped me could not have been nicer or more helpful. Around me I could hear REPEAT customers. You don't come back if the service is lousy. Much cheaper then using Staples.”
“It is always a pleasant experience at this UPS store. The staff is always helpful, pleasant and efficient. I have nothing but positive experiences here. A great place for any shipping needs.”
“All these people complaining maybe the ones who don’t pay their bills. Never had problem here. Yes they can get busy and things maybe slightly delayed but not terribly. Yes everyone double parks at every business on Gramatan Avenue not in owners control. If you are using this as a business address then pay your business bills. Once again folks not supporting black business.”
“Small, but dos the trick. Good, decent service & staff. The only issue I have with this place is the line can get long, and because it's small, they only allow 3 people inside the store. So you can be waiting outside in the cold or rain.”
10AM - 3PM
228 NY-59, Nanuet
Mailbox Centers
“Every time I come here Neil or other folks help me with whatever questions I have, or issues. These guys are extremely busy so I’ve learned to be as organized w my returns as possible before going in so I don’t hold up line (which still happens but) being organized is appreciated. Thank, Neil and team.
Best,
Peter”
“Dropped off 5 items to be returned to Amazon. The young man and woman working were very pleasant. They were patient and did not rush me as I dug out the QR codes from the Amazon app. I was braced for an attitude based on the critical reviews. Nope. The attitude toward me was as nice as could be. ??”
“Every employee at this post office is so helpful. They are friendly, they answer all of my questions and it’s my favorite post office in the area. Every experience has been a positive one.”
“I drop off packages several times a week and have always enjoyed the friendly staff. It's nice to see the same staff as it's personable. Been going here close to 2 years and always pleasant. Wish them lots of success”
“Local post office of my town, always had a quick and wonderful service. They have a decent collection of postal materials. PO boxes are also available for rental.Did my daughter's passport application through this PO as well, the Post Master was super helpful and humble to us.”
“This place is kinda small and they ship a lot so it gets packed quickly. Sometimes the line goes outside and when you're inside you can't move much because of all the boxes.
Even though it gets really busy I usually don't have to wait too long so that's a plus.
I've never had any issues with any of the employees as they've always taken care of me quickly. They scan my package and I'm on my way.
I do think they can be a little more professional. Sometimes they take your package and don't even look at you. Like they're just going through the motions. Sometimes they have an air pod in their ear.”
“When I recently visited the post office to send some goodies off for the holidays, Janell went above and beyond to assist me with a complicated international shipment and even helped recommend the cheapest route possible. This location gets a lot of traffic so sometimes even when you get there right when they open so expect to take a least 30 mins to an hour. The staff here is really helpful and they aren't like other establishments where the staff looks super unhappy to be there.”
“Some of the nicest people work here. They really try to help and are always courteous. I have done notary, Amazon returns and shipped packages out. I always try to use them when I'm doing any kind of shipment.”
“I guess everyone has a different experience, but I usually have a good experience when I come here. This has been my go-to UPS drop off for years now. The staff are actually friendly when you get to know them and yes it can be busy sometimes, it’s Washington Heights what do you expect? The staff helps me, it’s quick in and out and as always, Josh is super helpful and sweet!”
“I had a great experience at the post office today! I was in and out quickly, and everything was explained clearly. The process was smooth and efficient, and the staff was incredibly friendly and helpful. It made what could have been a stressful errand surprisingly pleasant. It was definitely one of the better post office visits I’ve had!
Wish they had better lighting, and it was cleaner.”
“They don’t deserve poor reviews. My experience has been good. In and out quickly. No nonsense service. It’s great to have convenience of dropping off returns”
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“I've used this UPS store for three yrs by now. I feel always welcomed at this place and staffs are kind. Mostly, I don't need to wait on line like other places.”