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February 2024 by 이스턴 프라미스
So rude. Just rude. I visited this usps branch with the item I wanted to return, and the return label usps eligible. When I show the return label to one worker, he said I can not use any box or bag of usps and I have to buy the box. Also, one worker said I have to buy the Scotch tape. Both workers' manor were horrible. They looked like they were enjoying to trick and make fun of their customers. Just horrible.
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January 2024 by Mohamed Ihab Talaat
I've been in Tenafly for over 12 years, and I use USPS services almost on weekly basis. The staff have been always helpful, respectful and very professional. Seems like only folks who had a less than great experience, bother to leave a rating, and just stick a single star for no clear reason.
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October 2023 by Em
My favorite post office ❤️ Everyone is so kind and accommodating!
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August 2023 by MT massage/fitness
Extremely rude workers.The meaning of customer service or courtesy has not been part of their training. I'll drive to other towns before entering this post office again. Pathetic.
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August 2023 by G Y
Staff is so rude and nasty. No aptitude test when hire? Made my day bad. Won't use this place again.
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August 2023 by Tse L
Horrible customer service. The two attendants serving customers act like they know everything and everyone else is wrong. And if you try to show that they are not actually correct, they got nasty and decided they were not going to service me. All because she claims I have a bad attitude and that for showing her that she might not be correct. Does she have the authority to not do her job and deny service because she does not like a customer?Will skip this station as long as these 2 are there.
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June 2023 by Shlomi Wexler
I cane this morning June 15 the office was empty only the lady that works, I asked her to stamp with date a letter and she refused, I explain that date is important because it’s payment for taxes, she refused again, she was busy playing cards on her Cellphone, I asked again explaining that my wife asked the date stamp because it’s for her business and she replied rudely: Your wife is not working here , wile continue playing on her Cellphone. As someone that lives in the town and use the office service often I was shocked and disappointed, we are paying her salary with our taxes hoping to get the best service but getting an attitude from a lady that is busy playing on her cellphone instead working!
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February 2023 by Alfred
Never had an issue with the employees. They've helped quite often and made my trips quick and easy.
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December 2022 by Beth O.
I want to thank everyone in Cresskill who bonded together to get rid of those two bad apples who ran the front desk. The Cresskill Post Office is now a wonderful and friendly place to go.
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October 2022 by Korhan Cakmak
The Manager and front desk help clerk Maria is Great people, but there was a black lady with long braided hair is a disaster, very rude, unfriendly, unhelpful, disrespectful, disgraceful, argumentative, unresponsive and careless person. 800 people filed complaint for this worker, she was kicked out from the office but somehow she managed to come back. Certainly we don't want her back!!
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October 2022 by Cody Song
Co workers were fighting in the back for 5 minutes. The woman was the most unhelpful and unfriendly person I have ever met.
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August 2022 by D
They didn't pick up my package from post drop-off box that they were supposed to pick up with their schedule. Better to use the window clerk next time.
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June 2022 by Marlon D.
The employees are very nice and friendly, finally a close usps with an awesome customer service
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June 2022 by EvT
Absolutely the rudest person I have ever met. The place was empty and this clerk treated me with such condescending attitude and disdain which only got worse when I pointed out her rudeness. There wasn’t even an argument which is ridiculous. I couldn’t believe that this kind of person was allowed to be in any type of customer service. I have never gone back to this place since this happened last year even though it’s the closest to me. I would give this place a negative rating if I could.
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April 2022 by The Critical J.
PROS: Closest post office to my home. Haven't ha a problem with them shipping my stuff in the past. You can park in the senior center lot next to them or the street in front of them. The staff here is very nice as well CONS: Not gonna mention being a small post office compared to others and there's only one person working which holds people up. OVERALL: I'm content with this post office. The people are actually nice here, but I wish there was more people working behind the counter
