United States Postal Service
Post Offices,
Shipping CentersHours:
20 Washington St Ste 2, Cresskill NJ 07626 Hours
About United States Postal Service
United States Postal Service (USPS) is the only organization in the country to regularly deliver to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world's mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better. While some customers have reported negative experiences with rude employees or long wait times at certain USPS locations, the majority of reviews highlight the helpfulness, professionalism, and friendliness of the staff. Customers appreciate the convenience of their local post offices, the reliable shipping services, and the personal relationships they've built with the employees over the years. Many are grateful when problematic staff members are replaced, leading to an improved customer experience. Overall, USPS strives to serve its customers with dedication, providing secure and affordable delivery services across the country. The organization's commitment to innovation and its vast network of retail locations make it an essential part of the daily lives of millions of Americans.
Most Recent Reviews
April 2026
I find the staff friendly and helpful . Not only that, you can actually have a conversation with the staff . Only had nice experiences here .
April 2026
This post office has now lost 4 packages of mine in less than a year. That was in 2023. I no longer go here. I suggest going to Tenafly. They're far more friendly and helpful, and they have never lost a package of mine yet since 2024 and we're now in 2026.
April 2025
this post office does not forward mail. Had to call them so many times . They also deliver mail from people a few towns away to my address .
More Comments(80)
- Cresskill, New Jersey