Internet Service Providers in Deptford, NJ
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4 locations found near Deptford
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1230 Hurffville Road, Deptford NJ 08096
“Such an amazing help! Had such a strange problem with the e-sim and he had amazing patience with us and was very kind and helpful as with the one he was training! Mark was amazing! As with James!”
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1750 Deptford Center Road Ste 2010, Deptford NJ 08096
“Mike was so knowledgeable, you need more employees like him. He deserves a raise. You have a long-term customer because of all his help. July 10, 2026. Please let him know how much help he was.”
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2000 Clements Bridge Rd A122, Deptford NJ 08096
““abby” took so much time explaining my bill, adding a phone etc. i was so impressed with her knowledge, her patience and her demeanor with a senior citizen who is not so good with anything computer related. she should be considered an excellent part of t-mobile’s organization”
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1750 Deptford Center Road Suite 1350, Deptford NJ 08096
“UPDATE: I want to update this review because Xfinity ultimately stepped up and made this situation right. After posting my original review, I reached out through the Xfinity Community Forum and connected with JohnG from their corporate support team. He immediately understood what I had been trying to explain for weeks: these phones were never delivered to me, so the standard “delivered and then stolen” claim process requiring a police report did not apply. John escalated the issue to Comcast's Executive team and offered to personally monitor the case. Comcast Corporate then contacted me directly, reviewed everything, and confirmed that I was correct. They resolved the issue without requiring me to file an inaccurate police report. I want to give credit where it's due. My original experience at the Deptford store was genuinely disappointing, particularly the interaction described in my original review, and I stand by that feedback. But the way John and Comcast Corporate handled the situation afterward was the complete opposite. They listened, understood the actual problem, took ownership, and fixed it. Problems happen. What matters to me is what a company does once the right person understands the problem. Comcast ultimately made this right, and I appreciate that. Original review below for context: I purchased two iPhone 15s from this location on September 17 with Jovan. The phones were not in stock, so they were shipped through FedEx. Nearly a month later, I still have not received either phone. FedEx opened an investigation and ultimately told me the packages were considered lost or stolen, the case was closed, and Xfinity had been paid on the claim. They even provided me with a reference number to give Xfinity. Unfortunately, Xfinity customer service continues telling me they cannot see anything on their end and keeps referring me back to FedEx, even though FedEx has already completed its investigation. I went back to the Deptford store today hoping the location where I actually purchased the phones could help me navigate the situation. Instead, I left more frustrated. When I mentioned that at this point I may just move all of my lines to Verizon, Jovan immediately responded by offering to help me get the information needed to transfer my account. There was no attempt to understand the problem further, escalate it, find a manager, or try to retain me as a customer. When I pointed out how surprising that response was, he defended it by saying that since I said I wanted to transfer my service, he was simply offering to help me do that. Technically, I understand his explanation. From a customer-service standpoint, though, it completely missed the point. I wasn’t yelling, causing a scene, or demanding something unreasonable. I was a frustrated customer who had purchased two phones from this store, never received them, had been bounced between Xfinity and FedEx for weeks, and now had a trade-in deadline approaching with no replacement phones in hand. I wasn’t looking for someone to magically fix everything on the spot. I was looking for someone to take some ownership, understand the situation, and help get it in front of the right person. Instead, the easiest solution offered was essentially assistance leaving Xfinity. After being a customer long enough to bring multiple lines and two phone purchases into the store, that was extremely disappointing.”
