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July 2023 by Shannon Housel
Lady's and guy is very nice and helpful and polite too and very positive attitude and smiling.
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March 2023 by sam torres
Let me start off by saying that Javier Acevedo is a huge asset to Valley National Bank in Dover, NJ. He was extremely patient, honest and quick to resolve the issues I had. He was especially great, given I wasn't his original responsibility.Now, Jessica Wilson on the other hand, was extremely unhelpful, non responsive, and unprofessional. She never bothered responding to a majority of my emails/ questions or phone calls. The lack of skillfulness and the abundance of incompetence is an understatement for her just not doing her job.
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March 2023 by Lessm
(Translated by Google) The best customer service Jessica very friendly the best ?(Original)El mejor servicio al cliente Jessica muy amable la mejor ?
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April 2021 by Anthony Janish
First person in line ...over fifteen minutes to have them tell me they are too busy and I have to wait ...to make a deposit?? No wonder thing are automated ...what’s even the point ...keep up the great job ...valley..is that why you changed the name the rest of it was too hard ...is there a zero for customer service ..and everytine i am there ..asi much for lunch break ..and never got to deposit what I needed ...uggggh
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November 2017 by Nick Scheuble
I've had only positive experiences at this branch. Very nice, qualified staff.
