Metro by T-Mobile at 282 Route 18 North offers a range of prepaid plans and 5G phones from brands like Apple, Samsung, and OnePlus. Customers praise the friendly and helpful staff, especially highlighting staff members who are patient, professional, and treat customers like family. Several reviews mention staff members such as Bryan, Calvin, Oscar G, Lina, and Omar, noting their knowledge, patience, and excellent customer service. Customers appreciate the staff’s effort to make the process of transferring services, setting up devices, or choosing plans easy and stress-free. However, there is a mention of Waleed providing incorrect information about prices, which caused some frustration. Overall, the store is seen as a welcoming place with helpful employees committed to customer satisfaction. Many customers express their intention to return for future business, appreciating the staff’s professionalism and friendly attitude. The store’s focus on quality service and a wide selection of phones makes it a popular choice for those seeking prepaid plans and new devices.
