The UPS Store #6499 in East Brunswick is known for its professional and friendly service. Customers appreciate how quickly and efficiently the staff handle shipping, packing, and returns. The team knows what they are doing and consistently provides helpful assistance, whether it's packing items carefully for shipping or guiding customers through return processes. Many reviews highlight the store’s ability to manage long lines with minimal wait times, thanks to their efficiency. Customers also value the store’s extra efforts when resolving issues. For example, staff went above and beyond by calling UPS directly to retrieve detailed shipment tracking information, helping a customer prove a package’s delivery and secure a refund. This shows their dedication to customer satisfaction and willingness to assist beyond basic services. The staff is described as knowledgeable, patient, and caring, making customers feel welcome and valued each visit. In addition to shipping and packing, the store offers printing, copying, notary, shredding, faxing, and a mailbox service. Customers find the store helpful for returns, printing projects, and document services. The environment is pleasant, and the staff’s helpful attitude makes each visit a positive experience. Many express loyalty to this location, citing consistent quality service and a team that treats customers like part of their team. Overall, The UPS Store #6499 provides reliable, friendly, and professional service in East Brunswick.
Love how I can bring an item in for shipping to a friend. They know exactly how to package it for me. !! Saves me time & it's done so professionally! Miss the one in Highland park.
March 2025
Amazing customer service, I use this location for all my returns and packaging shipments
January 2025
I use this location frequently for my returns and the staff is always super helpful! The line moves quickly, they are efficient, and very careful with packaging. When we have had an issue and needed support, they are very knowledgeable and friendly and patient. Thank you for your great work!
