Xfinity Store by Comcast
Internet Service ProvidersHours:
645 NJ-18, East Brunswick NJ 08816 Hours
About Xfinity Store by Comcast
The Xfinity Store by Comcast offers a mixed customer experience. While the staff is generally praised for their knowledge, patience, and helpfulness, the store itself faces some accessibility issues. Customers highlight the excellent service provided by staff members like Sean, Kevin, Jason, and Mehkia, who go the extra mile to assist customers, even when faced with technical difficulties. They are described as knowledgeable, professional, and efficient in setting up new devices and transferring data. However, the store's physical layout presents some challenges. The lack of automatic doors and heavy bathroom doors make it difficult for mobility aid users to access the premises. Additionally, the store is described as extremely bright, which can be uncomfortable for some customers. Despite these accessibility concerns, the store offers a good collection of the latest devices, free parking, and a big TV for customers to watch while waiting. The store also provides a range of plans and offers throughout the year. Overall, the Xfinity Store by Comcast provides a mixed experience, with excellent customer service balanced by accessibility issues. Customers who are able to visit the store and work with the recommended staff members, such as Sean, Kevin, Jason, and Mehkia, are likely to have a positive experience.
Most Recent Reviews
May 2026
I received excellent service from Eli today at the East Brunswick store. He was informative, patient and explained every detail. He helped me figure out a way to bring my bill down while adding a few new streaming channels. He printed out forms and went through them slowly. I never felt rushed. Thumbs up for Eli!
May 2026
Came in and had Sean help us with setting up our internet service with speed, professionalism and a friendly attitude that made the experience well worth the trip. Not just 5 stars but 10/10 service!
April 2026
From the second i walked in the store Sean was polite His interactions with other customers including myself was fast, friendly and knowledgeable. Thank you for providing excellent customer service.
More Comments(129)
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